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Chapter 11 : Troubleshooting
Outlook data to your phone. However, you can synchronize the Outlook
data wirelessly with your phone through your Exchange account.
I have an Exchange account at work, but my data is not being
downloaded to my phone
Check with your system administrator to obtain or verify the name of the
mail server that offers you wireless access to the corporate mail system.
If you cannot obtain the name of this server (some companies do not give it
out because they do not want wireless access to their servers), you cannot
synchronize with your Exchange account.
If your company requires you to change your password for accessing your
Exchange account, you must change the password on your phone (see
Change account login settings
).
I entered the settings to sync with Exchange, but I can’t
synchronize with my company’s Exchange server
Check with your system administrator to find out if a systemwide locking
policy is in place.
A notification tells me that ActiveSync encountered a problem
on the server
There is a temporary problem with the server, or the server may be
temporarily overloaded. Try again later, and if the problem persists, contact
your system administrator.
A notification tells me that there is not enough free memory to
synchronize
1
Tap the center of the gesture area to display Card view.
2
Scroll through the cards and note how many applications are open.
3
Close any application you are not using by throwing its card off the top
of the screen.
If the problem persists, see
Making room on your phone
for other
suggestions.
A notification tells me that the server cannot be reached
Make sure your phone is connected to the AT&T network or a Wi-Fi
network (see
Icons in the title bar
).
If you have a network connection and receive this notification, it means your
phone had to wait too long to connect to the Exchange server. The
connection may have been lost, the server may be temporarily overloaded,
or the server may have encountered an internal error. Check your Exchange
server name and proxy server settings (see
Set up email: Microsoft
Exchange
), and try again later.
A notification tells me that ActiveSync encountered a problem
with [item type] [item name]
There was an error while synchronizing a single item. This error can usually
be corrected only by deleting the item that caused the error. If you sync
again to see if the error persists, be aware that items causing this type of
error are skipped and do not show up again.
TIP
A number of third-party applications (sold separately) are available that let
you synchronize data on your Pixi Plus phone with a desktop application. Visit
palm.com/sync-solutions
to learn more.
Содержание P121VZW
Страница 1: ...User Guide ...
Страница 44: ...44 Chapter 2 Basics ...
Страница 50: ...50 Chapter 3 Data transfer ...
Страница 66: ...66 Chapter 4 Phone ...
Страница 88: ...88 Chapter 5 Email text multimedia and instant messaging ...
Страница 114: ...114 Chapter 6 Contacts Calendar and other personal information ...
Страница 154: ...154 Chapter 9 Documents ...
Страница 168: ...168 Chapter 10 Preferences ...
Страница 192: ...192 Terms ...
Страница 198: ...198 Specifications ...