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CHAPTER 4
Advanced Calling Features
Along with basic calling functionality, Packet8 Softalk™ also includes many advanced
features found with traditional business phones. These premium features covered in the
following subsections:
Call Conferencing
Packet8 Softalk™ allows you to establish a conference call that will allow multiple callers
to converse at once. Each individual in the conference call can hear and speak to every
other participant.
Starting a Conference Call
You may host a conference by calling the other callers involved, or by allowing them to
arrange the call themselves. For example, you can create a simple three-way call by
following the steps below:
1.
With an active call, place it on hold by either:
a.
selecting another line and dialing a third caller, or
b.
accepting an incoming call from a third caller by clicking the line on which the call
arrives.
NOTE
Either operation places the original caller on hold.
2.
After informing the new participant about the three-way call, click the
CONF
button
(see
“The Key Pad”
) to include all callers in the conversation.
3.
To end a three-way call, click the
CONF
button again to place both callers on hold. At
this point no participants can speak to one another.
4.
You can then talk to each caller individually by selecting the appropriate line.
