Chapter 3 - Encryption
9
If you have turned on Call Alerts, the Call Alert box appears at the bottom of the screen.
For information on turning on alerts, see
“Options - General - Alerts and Sounds”
on
page
13
You will hear a ringing tone while Softalk attempts to make a connection.
Encryption
The outgoing call may be encrypted, depending on your security settings. For
information on the current security settings, see
“Encryption”
on page
9
.
■
If an encrypted call is established, the
icon appears on the Call display. This icon
indicates that the call is guaranteed to be secure between you and your proxy, and
may or may not be secure beyond that first hop. See
“Encryption”
on page
9
for more
details on how encryption works.
■
If an unencrypted call is established, the unencrypted icon
appears.
■
If the call cannot be established with the specified security, the call will fail.
Ending a Call
As with traditional phones, softphone calls are brought to a close when either the
Packet8 Softalker or the other caller hangs up.
You can end an active call by clicking the on screen
H
a
ngup
button. When a call
has ended the message
Hung up
will appear in the call status screen.
After a call has ended, details of the call (such as the length of the call and the caller ID)
will remain in the call display. To clear the display, click the
Cle
a
r
button.
Redial
To redial a number, click the
Redi
a
l
button within the on screen dial pad.
Answering a Call
Packet8 Softalk™ must be enabled to answer incoming calls. When you receive a new
call, a ring tone will sound over the computer’s configured speaker device. You will hear
the softphone ringing from whatever device (e.g. headset/USB phone)
If the Softalk is hidden behind another window or minimized, the application will pop
into view when the incoming call is received.
Incoming calls are indicated in the call display as shown in Figure 4 below.
Incoming calls arrive on Line 1 by default. They are indicated by a flashing light on the
line button.
