37
If the installed system does not seem to be working properly, first make sure that all the cables are securely connected, then carry out the following checks,
in the order shown.
Check
Suggested solution
Further checks, if there is still a problem
Is anything lighted on your
set-top’s front panel?
YES
D
NO
R
Power may not be reaching your set-top.
Make sure that the power cord is properly
plugged in. If there is a switch by the wall AC
power outlet, switch it ON.
Check that the wall AC power outlet is working (for example,
by plugging in a lamp).
Does your remote control
operate your set-top?
YES
D
See the next page
NO
R
Your set-top may not be turned on.
Check if the
POWER
light on the front panel is
green. If it is not, press the
POWER
button on
the front panel to turn on your set-top.
Check that nothing is blocking the path from your remote
control to the front panel.
Check that your remote control is currently set to operate
your set-top. (Consult the instructions supplied with your
remote control.)
Check that the IR Receiver setting on the Front Panel
Settings menu is set to “On” (see page 31). If it is set to
“Off”, your remote control will not operate your set-top
unless a “remote eye” (IR tether) has been attached to
the IR RECEIVE connector on your set-top’s rear panel.
This may be the case if you have a plasma HDTV that
causes interference with your remote control. To rectify the
situation, attach a remote eye, or change the IR Receiver
setting to “On”.
If your remote control will still not operate your set-top,
replace the batteries in your remote control.
SOLVING PROBLEMS
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