35
Problem
Possible cause
suggested remedy
You cannot see the Zapping
Window .
The Display time setting has
been set to
‘0 seconds / Off’ .
Set it to ‘3’, ‘5’ or ‘10’ seconds (as required)
instead (see page 31) .
You see the on-screen
message: ‘Unknown TV
channel’ .
You have selected a channel
number that currently has
no channel associated
with it .
In the future, this channel number may be
used for a channel . In the meantime, select a
different channel .
The picture appears to be
either:
(i) ‘squashed’ (from side to
side or from top to bottom);
or
(ii) cut off at the top and
bottom of the screen .
The TV screen format setting
on the SD settings screen
has not been set to match
your TV .
Display the SD settings screen (see page
26) . If you have a widescreen TV, set ‘16:9’ .
Otherwise set ‘4:3’ .
note: If you have a widescreen tV,
its remote control may have a ‘zoom’
button which alters the way that the
picture appears on the screen, so you
may also need to use this button.
You cannot hear Dolby
Digital audio from
equipment attached to
the optical digital-audio
connector .
(i) The programme is
not transmitted with the
required Dolby Digital audio
stream .
(ii) The Dolby Digital audio
stream is available, but
Auto-handling is set to ‘Off’
on the Digital Audio Output
screen (this is the factory
setting) .
Check that audio options are available
as follows . While you are watching the
programme, press the
oPt
button .
If Options are available, the Options Window
appears . Highlight the ‘Audio’ option, then
use the
U D
buttons to highlight ‘Dolby
Digital’ (if present), then press
oK
.
If, generally, you wish to hear Dolby Digital
audio when it is available, change Auto-
handling to ‘On’ .
tRouBLesHootInG
