WARRANTY / GUARANTEE
TERMS AND CONDITIONS
SCOPE OF WARRANTY AND GUARANTEE
7. The warranty and guarantee ONLY APPLY to defects or damage as a direct result of faulty
factory parts or workmanship
8. The warranty and guarantee DO NOT APPLY to Collector glass
9. The warranty and guarantee DO NOT APPLY to defects or damage caused by or resulting
from:
a) Accidental damage,
b) Misuse or abnormal use of the system including neglect of any kind to the system
c) Poor water quality including water contamination
d) Excessive water pressure
e) Over temperature
f) Alteration or repair of the system other than by an approved qualified repairer
g) Faulty or improper installation
h) If a cold water temperature and pressure relief valve, expansion valve, check valve and
strainer is not fitted in areas where mains pressure is likely to exceed 1100 kPa.
10. The guarantee does not cover any removal or disassembly costs, transport costs, installa-
tion costs, plumbing costs or any other associated part costs
11. If a failed component is replaced or repaired under the warranty or guarantee period, the
balance of any original warranty or guarantee period shall apply.
12. We will not be liable for any loss or damage to furniture, carpets, walls, foundations or any
other consequential loss of any kind caused by a defect in the hot water unit and solar collec-
tor or any component.
13. Any claim under the warranty or guarantee must include full details of the defect and/or
damage and must be made within one month of the detection of the defect.
14. Legislation implies certain warranties and consumer protection which cannot be excluded
or restricted by this warranty and guarantee.
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