MAINTENANCE
25
24
TROUBLESHOOTING THE UNIT
The following table includes a list of error messages and the
possible causes and solutions for problems you may
encounter with your blood pressure monitor. If the product is
not operating as you think it should, please check here before
arranging for servicing.
PROBLEM INDICATION
CAUSE
REMEDY
No power
Low
battery
charge
Error
massage
Display is dim or
will not light up.
Batteries are dead.
Charge the device.
Charge the device.
Low battery
charge symbol
on screen
Battery charge is
too low.
E 1
The cuff is not secured
properly.
Refasten the cuff
and then measure again.
E 2
The cuff over inflated.
Refasten the cuff and
then measure again.
E 3
The cuff is too tight due
to over-inflation.
Relax for a moment
and then measure again.
E 10 or E 11
The monitor detected
motion while measuring.
Movement can affect the
measurement. Relax for
a moment and then
measure again.
Eexx
A calibration error
occurred.
Relax and retake the
measurement. If the
problem persists,
contact
further assistance. Refer
to the warranty for
contact information and
return instructions.
Store in a dry cool place and
avoid direct sunshine.
Do not drop or shake the unit,
and do not store objects on the unit.
Only use a clean dry cloth to wipe
the unit. Do not use a damp or
wet cloth. Do not expose any
part of this device to water.
Avoid dusty and unstable
temperature environments
In order to get the best performance and to maximize the life
of your unit please review the following tips:
E 20
E 21
Relax for a moment and
then measure again.
The monitor did not
detect a pulse signal.
Refasten the cuff, taking
care not to overtighten.
Then measure again.
Measurement error.
