Repair of the Winch
All repairs must have factory authorization. Contact OZ Lifting LLC. to prevent voiding of the warranty and
potential damage to the winch.
Perform recommended inspections to identify which parts should be replaced.
• Only use OZ Lifting Products LLC. replacement parts.
• Contact the local OZ Lifting Products LLC. dealer for replacement parts. Please have the serial number
and part number and description available when calling.
Protect the winch from damage and corrosion by monitoring for paint chipping or excess wear.
• Refinish any problem areas by removing paint to the bare metal, cleaning the area well and repainting
with a high quality primer and finish coat.
Troubleshooting Chart
Contact OZ Lifting Products LLC. if disassembly of the winch or brake is required. The warranty will be
voided if this is not done.
Problem
Possible Cause
Correction
Brake distance too long
Discs are worn, damaged, or over lubricated
Replace
Disc brake ratchet pawl damaged or worn
Replace
Excess wear on gears or bearings
Overloaded
Reduce load
Improper lubrication
Relubricate
Drum not turning (handle functioning okay)
Damaged or loose spring pins
Repair
Gears broke, stripped, or loose
Repair/Replace
Difficulty turning handle or not turning at all
Heavy load
Reduce load
Disc brake damaged or locked
Repair
Gears or bearings damaged or locked
Repair
Spring pins loose or damaged
Repair
High pitched squeak
Improper lubrication
Relubricate
Grinding noise
Dirty lubrication
Clean and relubricate
Dirty brakes or gears
Clean
Broken gears or bearings
Replace
Rattling noise
Loose bolts, screws, fasteners
Tighten
No clicking noise in brake
Ratchet not properly installed
Install correctly
Ratchet pawl damaged or worn
Replace
Uneven brake clicking
Broken gear tooth
Replace
Dull brake clicking
Dirty or damaged spring or ratchet pawl
Clean or repair
Excess wear of brake ratchet pawl, spring, or gear Replace
EN pg.11
