Check you are on the Nitrogen tab at the top of the screen (not Helium)
i.
check that the “Refill Control Output” tab is set to Autofill.O0
Check that the low and high fill settings are where you want them. They are set to 30% and 90% as standard.
To change the low and high levels click on the level number value and type in new value with displayed keypad,
then click ok and home. then restart controller. Now restart the Mercury ITC controller.
Trouble Shooting for Agilent Installations
– Cryojet 5 Agilent Guide