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Emergency credit and friendly credit
Emergency credit
If you run out of credit on your Smart Pay As You Go meter, please don’t worry.
We’ll lend you emergency credit to keep you going until you top up.
•
In England or Wales, it’s £5 for electricity.
•
In Scotland, it’s £10 for single-rate and £20 for multi-rate meters.
•
For gas, we’ll lend you £5.
You can activate your emergency credit once your prepaid credit gets down
to £2 or below.
Friendly credit
At certain times, it may be more difficult to top up. That’s why we have “friendly credit”
periods to make sure you won’t lose your energy supply if you run out of credit during
these times.
Remember, you must have credit on your smart meter at the start of the friendly credit
period. If your credit runs out before that, please top up. You will still need to pay for any
energy you use during the friendly credit period when you next top up.
The friendly credit periods are:
Monday to Friday
Saturday and Sunday
Bank Holidays
6pm – 9am
All day
All National Bank Holidays
Содержание SSE Chameleon IHD3
Страница 1: ...Quick Start Guide to your Chameleon IHD3 Your Smart Pay As You Go Meter ...
Страница 7: ...7 Meet your new Smart Pay As You Go meters Your electricity meter Your gas meter ...
Страница 28: ...Making your energy smarter We re always here if you need us Visit sse co uk or call 0345 026 0677 ...