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Warranty Information
The Outdoor GreatRoom Company, LLC (OGC) extends the following warranty for OGC outdoor products used
in the United States of America or Canada. Dealers and employees of The Outdoor GreatRoom Company, LLC have
no authority to make any warranty or authorize any remedies in addition to or inconsistent with the terms of this
warranty. This warranty gives you specific legal rights. You may also have other rights that vary from state to state.
The Outdoor GreatRoom Company, LLC warrants that this OGC Outdoor Product (the “Product”) will be free
from defects in material and workmanship for a period of
one (1) year
from its date of purchase. Stainless steel
parts and assemblies carry a
limited lifetime warranty
. This warranty is subject to the conditions, exclusions and
limitations described below.
This warranty applies only to the original owner of the Product and is non-transferable. The Outdoor GreatRoom
Company, LLC obligation under this warranty does not extend to damages resulting from (1) assembly, operation or
maintenance of the Product not in accordance with the Installation/Assembly Instructions, Operating Instructions
and the Listing Agency Identification Label furnished with the Product; (2) installation or use which does not
comply with local building codes and ordinances; (3) shipping, improper handling, improper operation, abuse,
misuse, accident or unworkmanlike repairs; (4) use of fuels other than those specified in the Operating Instructions; (5)
Installation or use of components not supplied with the Product or any other components not expressly authorized
and approved in writing by OGC and/or (6) modification of the Product not expressly authorized and approved in
writing by OGC. Any of the circumstances described in the previous sentence voids this warranty. This warranty is
void if the Product or any component has been removed, repaired, or replaced before OGC has been afforded a
reasonable opportunity to inspect the Product.
This warranty is limited to the replacement or repair of defective components or workmanship and OGCmay fully
discharge its obligations under this warranty by repairing or replacing, at its discretion, the defective components.
The Outdoor GreatRoom Company, LLC will provide replacement parts at no charge and will pay reasonable and
necessary labor and freight costs related to replacing or repairing defective components under this warranty. The
maximum amount recoverable under this warranty is limited to the purchase price of the Product and, if OGC is
unable to provide replacement or repair in an expedient and cost-effective manner OGC may discharge all
obligations under this warranty by refunding the purchase price of the Product.
EXCEPT TO THE EXTENT PROVIDED BY LAW, THE OUTDOOR GREATROOM COMPANY, LLC MAKES NO EXPRESS
WARRANTIES OTHER THAN THE WARRANTY EXPRESSED HEREIN. THE DURATION OF ANY IMPLIED WARRANTY IS
LIMITED TO THE DURATION OF THE WARRANTY SPECIFIED ABOVE. IN NO EVENT SHALL THE OUTDOOR GREATROOM
COMPANY BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY DEFECTS IN THE PRODUCT.
Some states do not allow limitations on how long an implied warranty lasts, or do not allow exclusion or limitation
of incidental or consequential damages, so these limitations may not apply to you.
To obtain service under this warranty, you must:
1.
Send written notice of the claimed condition to: The Outdoor GreatRoom Company, 14400 Southcross
Dr. W, Suite 100, Burnsville, MN 55306 or contact OGC via phone at: 1-866-303-4028.
2.
Affirm that you are the original owner of the Product.
3.
Provide The Outdoor GreatRoom Company, LLC reasonable opportunity to investigate the claim,
including reasonable opportunity to inspect the Product prior to any repair or replacement work and
before the Product or any component of the Product has been removed.
The Outdoor GreatRoom Company, LLC
Outdoor Products Limited Warranty
