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BCH-1242 42477 REV A
Symptom
Possible Causes
Corrective Actions
1. Burner will not ignite
A. LP tank is empty.
Replace LP tank with full tank or have
LP tank filled and reattempt ignition.
B. LP tank OPD has been activated.
This occurs when the LP tank is
full and the LP tank valve is
opened without first closing the
appliance control valve.
Close LP tank valve and disconnect LP
regulator hose from tank. Reconnect
LP regulator hose to tank and open
valve. Follow proper lighting
procedures detailed on Pg.16.
C. Gas supply individual shutoff
valve is closed.
Open individual shutoff valve on gas
supply and reattempt ignition.
D. (Optional) DSI Ignition System
does not have power.
Reset the internal GFCI outlet within
the appliance. Check connection of
external power cord to appliance and
connection to power source.
E. Obstruction in gas pathway.
Check the burner orifice and burner
neck for blockage. This should be
done by a qualified service
technician.
2. Fan and accessories (Optional
LED Light Kit do not turn on.
A. 115 VAC power source has
failed.
Ensure that external power cord is
connected to appliance. Check
connection to power source.
B. GFCI outlet within appliance has
been tripped.
Reset the internal GFCI outlet within
the appliance using the RESET
button.
C. Accessory connections are not
made properly.
Ensure that LED Light Kit and CF-DSI
Ignition System are connected to
internal GFCI outlet.
3. Low flames and/or burner will
not stay lit.
A. Improper air shutter adjustment. The air shutter is adjusted from the
factory for optimal performance. For
NG, air shutter will be ¼” open. For
LP, air shutter will be fully open.
B. Improper gas supply pressure.
Ensure that appliance is operating at
the ideal inlet gas pressure detailed
on Pg. 9. This should be done by a
qualified service technician.
4. Flames from burner are blue
and translucent.
A. Improper air shutter adjustment. The air shutter is adjusted from the
factory for optimal performance. For
NG, air shutter will be ¼” open. For
LP, air shutter will be fully open.
B. Improper gas supply pressure.
Ensure that appliance is operating at
the ideal inlet gas pressure detailed
on Pg. 9. This should be done by a
qualified service technician.
7
Troubleshooting
