frequently asked questions (FAQ)
Should I charge
Fitrus A
when I
first get it?
It may buffer and send the
product, but it may cause battery
loss during delivery;
it is recommended to buffer and
use it after receiving the product.
Please check our
QR Code
for more
information.
Can anyone else measure it?
Use Measuring guest function.
How to reset
Fitrus Light
?
Press Quick Power Button for 5
seconds.
What versions of the phone are
compatible with
Fitrus Light
?
Fitrus Light
is compatible with
Android 5.0 or above, and iOS 9.0
or above;
however, some Androids and
iPads will not be compatible.
Does
Fitrus
App offer different
languages?
Fitrus
App offers Korea, Japan,
and English.
We are in a process of offering
more language options.
How can you sync your activity
level from the
Fitrus
App?
Top left bar Settings Sync
choose between Health App,
Fitrus Light
, and All Step.
