IPX Phone User Manual
IntelliSoft Technologies, Inc
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Alternatively, you can dial *9 and an external number. Generally, *9 is the same as 9. If
you dial *8 and an external number, you all only use VoIP lines to make external calls.
3.3 ##NET Calls
Every IPX has a serial number, e.g. 0000-7802-P280-A3NU. To reach the IPX from any
other IPX anywhere in the world, you just dial ##00007802# or ##7802# by omitting the
leading 0s. ## can be replaced with **, in other words, you can dial **7802#.
After hearing auto attendant greeting, you can dial extension numbers.
3.4 Call Forwarding
Call forwarding is used for diverting incoming calls to different destinations under certain
conditions. When a condition is met, an incoming call will be forwarded without ringing
your extension.
To setup call forwarding “always”, use command: *47*x...x#. All the calls coming to
your extension will be forwarded to x…x automatically. Use command *48# to disable
the “always” call forwarding setup.
To setup call forwarding when “no answer”, use command: *41*x…x#. When you are
not able to pick up a call, the call will be forwarded after 10 seconds of ringing. Use *42#
to disable the “no answer” call forwarding setup.
To setup call forwarding when “busy”, use command: *43*x…x#. When your phone is
busy, external calls will be diverted to the new destination x…x. Use *44# to disable the
call forwarding when busy.
For analog extension, if the phone is in use, it is considered as busy. Some IP phone can
take multiple calls at the same time. An IP extension is considered as busy if max number
of concurrent calls is already going on.
3.5 Call Transfer
After you picked up a call, you can transfer the call to another person to let them to have
conversation alone. This is a manual call transfer after a conversation is started.
Analog Phone:
You are using an analog phone and having conversation with person B. If you want to
transfer the call to person C, you can press the flash key (or the link key) on the analog
phone. You will hear a dial tone while the person B is put on hold and hearing music
sound. You can dial a number to reach person C. When you hear a ring back tone, you
can hang up. Up to this point, the person B will be hearing the ring back tone to wait for
the person C to pick up.
During this process, you can choose to wait the person C to pick up and may talk to the
person C a bit. Once you hang up, the person B and the person C are connected
automatically. If the person C refuses to take the call before you hang up, you and the
person B resume the call.
If your analog phone does not have flash key or link key, you can quickly click the hook
spring. Quickly clicking on hook spring is the same as pressing a flash key.
IP Phone:
