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 IPX Phone User Manual

 

 

IntelliSoft Technologies, Inc                                                                                

 

 

 

Introduction to IPX Systems 

1.1  IPX System Overview 

The  IPX  products  are  designed  for  building  convergent  communication  platforms  for 
enterprise networks and small and medium businesses (SMB). Each IPX is an all-in-one 
system  and  it  has  a  set  of  built-in  capabilities:  IP  PBX,  VoIP  gateway,  unified 
communication service, IP router, and NAT firewall.  

The  IPX  supports  analog  phones  and  IP  phones,  analog  PSTN  trunks  and  VoIP  trunks. 
Outgoing voice calls can intelligently select the best network and service. 

The  IPX  PBX  features  include  Auto  Attendant,  Call  Forwarding,  Call  Transfer,  Call 
Blocking,  Call  Waiting,  Call  Holding,  Call  Parking,  Call  Back,  3-Way  Call,  Do-Not-
Disturb, Pickup Others, Call ID, CDR Generation, and Life-Line.  

The  IPX  advanced  PBX  features  include  voice  mail  and  email,  customizable  IVR 
(Interactive Voice Response), ACD (auto call distribution), voice recording; wake-up call, 
resource partitioning and separate billing, and the intelligence to work with legacy PBX. 

The  IPX  peering  mechanism  can  be  used  to  construct  a  voice  intranet  with  a  mesh 
topology; the IPX proxy-routed mechanism allows an IPX to work as a server to form a 
server based voice intranet. 

As an IP router, the IPX supports LAN stations with DHCP and DNS services; with NAT 
capability, it allows the PC and other IP systems in a private LAN to share Internet access. 

The  IPX  management  has  a  vivid  graphical  user  interface  and  allows  administrators  to 
manage the system and allows individual extension users to manage their phone sets. 

1.2  IPX Networks 

One IPX satisfies the voice communication needs of a SMB in a single location.   

 

Figure 1.1  Single Local SMB IPX Network 

PSTN lines can be used for emergency calls, sending and receiving FAX, and local calls. 
The  regular  inbound  and  outbound  voice  calls  can  go  through  the  ITSP  (Internet 
Telephony  Service  Provider)  network.  An  ITSP  VoIP  line  can  support  multiple  voice 
connections at the same time, which is more advantageous than analog lines. 

When an enterprise group has multiple branch offices in different locations, it can have 
multiple IPX at different locations, joining together to form a voice intranet. 

Содержание IPX B1000

Страница 1: ...IPX Phone User Manual IntelliSoft Technologies Inc 1 IPX Phone User Manual Version 2 1A IntelliSoft Technologies Inc September 2009...

Страница 2: ...ware The table of contents list of figures or tables or indices at the end of the reference manual can be used to search for specific IPX concepts usages interests concerns or examples Acronyms are li...

Страница 3: ...bor s Calls 10 4 Online Extension Management 10 4 1 Login to IPX 10 4 2 Basic Settings 11 4 3 Phone Setting 11 4 4 Change Extension Password 12 5 Voice Mailbox 12 5 1 Voice Mail and Voice Email 12 5 2...

Страница 4: ...igence to work with legacy PBX The IPX peering mechanism can be used to construct a voice intranet with a mesh topology the IPX proxy routed mechanism allows an IPX to work as a server to form a serve...

Страница 5: ...ocal extensions remote PSTN lines VoIP lines and VoIP trunks can be used as the local external lines You do not need to make path selection the IPX systems will make decision for you based on predefin...

Страница 6: ...0 8060 IP phone B abcd myIPX net 8060 IP phone C 5 Proxy Server same as register server 6 Register Interval 60 7 Enable MWI The IP phone can be a physical IP phone device a PC soft phone or a WiFi pho...

Страница 7: ...ternal calls will be diverted to the new destination x x Use 44 to disable the call forwarding when busy For analog extension if the phone is in use it is considered as busy Some IP phone can take mul...

Страница 8: ...d person hangs up the phone after a conference call the call becomes two way conversation again IP Phone Many IP phones have 3 way conference capability built in If you are using an IP phone and want...

Страница 9: ...will ring You can pick up the phone to resume the call IP Phone IP phones often accept multiple calls at the same time You will be easily to switch between calls by pressing the corresponding line bu...

Страница 10: ...eave the seat and dial 54 when are ready to pick up calls This is a way to inform ACD about your availability in the call center group If ACD thought that you are available but actually you do not som...

Страница 11: ...system administrator has already gives authorization or restriction if you can make long distance calls and if you can use some services If an authorization is not given if a service is not granted y...

Страница 12: ...word can be modified The password usually is a 3 or 4 digit number since it is used for service authentication sometime 5 Voice Mailbox 5 1 Voice Mail and Voice Email The IPX has a built in on board v...

Страница 13: ...hear an announcement Then you can dial 77 to access the mailbox If you are away from the extension you can dial into the IPX system and then dial 77 your extension to access your mailbox You can also...

Страница 14: ...ting for Voice Mailbox If you select Only Voice Email every message that caller gave you will be emailed to your email address No copies will be saved in the IPX system If message overflow occurs the...

Страница 15: ...phone commands Registration and cancellation command start with end with Services CMD Activation Cancel Deactivation Start a 3 way call 03 xxxx Check extension umber 25 Record voice to voice collectio...

Страница 16: ...53 10 54 10 61 10 65 9 66 9 67 9 3 way 8 56 10 absent service 10 call hold 9 call park 9 call transfer 7 call waiting 8 do not disturb 10 hold 9 ipx tool 14 parking lot 9 phone management page 10 pick...

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