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IPX Phone User Manual
IntelliSoft Technologies, Inc
4
1
Introduction to IPX Systems
1.1 IPX System Overview
The IPX products are designed for building convergent communication platforms for
enterprise networks and small and medium businesses (SMB). Each IPX is an all-in-one
system and it has a set of built-in capabilities: IP PBX, VoIP gateway, unified
communication service, IP router, and NAT firewall.
The IPX supports analog phones and IP phones, analog PSTN trunks and VoIP trunks.
Outgoing voice calls can intelligently select the best network and service.
The IPX PBX features include Auto Attendant, Call Forwarding, Call Transfer, Call
Blocking, Call Waiting, Call Holding, Call Parking, Call Back, 3-Way Call, Do-Not-
Disturb, Pickup Others, Call ID, CDR Generation, and Life-Line.
The IPX advanced PBX features include voice mail and email, customizable IVR
(Interactive Voice Response), ACD (auto call distribution), voice recording; wake-up call,
resource partitioning and separate billing, and the intelligence to work with legacy PBX.
The IPX peering mechanism can be used to construct a voice intranet with a mesh
topology; the IPX proxy-routed mechanism allows an IPX to work as a server to form a
server based voice intranet.
As an IP router, the IPX supports LAN stations with DHCP and DNS services; with NAT
capability, it allows the PC and other IP systems in a private LAN to share Internet access.
The IPX management has a vivid graphical user interface and allows administrators to
manage the system and allows individual extension users to manage their phone sets.
1.2 IPX Networks
One IPX satisfies the voice communication needs of a SMB in a single location.
Figure 1.1 Single Local SMB IPX Network
PSTN lines can be used for emergency calls, sending and receiving FAX, and local calls.
The regular inbound and outbound voice calls can go through the ITSP (Internet
Telephony Service Provider) network. An ITSP VoIP line can support multiple voice
connections at the same time, which is more advantageous than analog lines.
When an enterprise group has multiple branch offices in different locations, it can have
multiple IPX at different locations, joining together to form a voice intranet.