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5 Troubleshooting
Should you experience difficulties operating the SC850 please refer to the troubleshooting guide below. If you still experience
difficulties please contact Oricom Customer Support on 1300 889 785 for assistance.
Troubleshooting
Problems
Solutions
Equipment does not function
− Check both parent unit and baby unit are turned on
Check parent unit is charged or plugged into charger
Check baby unit is connected to power.
“Out of Range” displaying on parent
unit
− Move the parent unit closer to the baby unit.
Try resetting your monitor to avoid busy channels:
1. Turn both Camera and Parent units off and remove the battery in the parent
unit. Leave unplugged for 5mins.
2. If you have Wi-Fi in the home, make it busy by streaming a video on YouTube
or similar.
3. Turn the camera back on wait for 30 seconds.
4. Ensure the antenna on both the parent unit and camera unit is in the vertical
position.
5. Plug the battery into the parent unit and turn on.
If the display is still showing “Out of Range” please re-register the units as
instructed on page 8. When re-registering it is best to keep the camera and
parent units close together (within 1m) and keep clear of all other electronic
devices including mobile phones, tablets or computers.
Reception interference
− Move the parent unit closer to the baby unit.
Reposition the baby unit slightly.
Check for interference from other electronic devices such as Wi-Fi.
High pitched noise from parent unit
- Feedback
− Increase the distance between the parent unit and baby unit.
Reduce the volume on the parent unit.
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OR013248 - Amend SC850 User Guide_01-26-16.indd 13
2016/1/28 8:37:49