Orchid Tiny Turbo XTra, Руководство пользователя

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16
Appendix
C
Returning a
Product
If the Technical Analyst determines that you need to return the
product for warranty repair service, your Tiny Turbo XTra will
be issued a Return Merchandise Authorization (RMA) number.
The Orchid Technology RMA guidelines are as follows:
1. Do not return a product unless it has received an
RMA number. We cannot accept any unauthorized
shipment.
Write the RMA number legibly on the outside of the
package when you return it to us. This aids our identifi-
cation of the product, and quickly determines if the
product has been given proper authorization.
2. Keep a record of the RMA number in case you need to
reference the number in future conversations with our
staff.
3. Return a copy of your Tiny Turbo XTra invoice for
verification of warranty. Without this proof of purchase,
out of warranty repair fees may be charged.
If it is determined that your Tiny Turbo XTra is out of
warranty, a method of payment for repair must be
authorized before an RMA number is issued.
4. Before you return the Tiny Turbo XTra for repair,
please include a record of product serial number, model
number of the computer system, peripherals and
expansion boards installed in system, and the operating
system you are running. This aids us greatly in trou-