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Diverting Calls
–
Please note this feature is switched off when you receive it
At the end of each programming sequence you will hear 2 short beeps to confirm and a short
ring back after you hang up
Divert ON
To activate your FCT1500 Divert Function simply set a divert delay of between 1 and 60
seconds as follows:
1. Enter the Divert Password from the connected phone
* * * 2 8 1 6 7 0 3 1 #
You will hear 2 beeps
2. Then dial
* # 4 1 # number of seconds #
Hang up
Examples as follows:
a) To set the divert delay to 1 second : *#41#
01
# Hang up
b) To set the divert delay to 60 seconds: *#41#
60
# Hang up
c) To set the divert delay to 20 seconds: *#41#
20
# Hang up
During the Divert delay period the phone will ring and give you time to answer the call before it is diverted.
FCT1500 Divert Number
To program a number into the FCT1500 for calls to go to:
Enter the divert password:
* * * 2 8 1 6 7 0 3 1 #
You will hear 2 beeps
Then Dial
:
* # 42 # Phone Number #
Hang up
To Change this number just repeat the above.
Divert OFF
To switch the divert off enter the divert password:
* * * 2 8 1 6 7 0 3 1 #
You will hear 2 beeps
Then dial
* # 41 # 00 #
Hang up
Manually Diverting Calls
.
When connected to a PBX system’s extension socket
, the FCT1500 will divert the transferred call
to it’s
programmed number. Please refer to your PBX systems instructions for transferring incoming calls to another
extension. We recommend a 01 second divert delay for this set up.
Once transferred to the extension number wait for the FCT1500 to make connection with it’s programmed
number and announce the caller. During this time the incoming caller will be on hold with your PBX system. If the
programmed number does not answer within 25-15 seconds the caller will be back with you.
This time is dictated by the internal call time of your PBX system (ie how long it allows an extension to ring on
internal calls). As soon as you hang up the original incoming call is transferred to the diverted number.
If the programmed number is busy the call will be back with you.
If the programmed number has voice mail, even when your caller has left a message, or you have, there may be
delay in the FCT1500 resetting, as often voice mail suppliers such as 901 have a 4 minute cycle.
