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16

Troubleshooting

No sound is heard

• 

Check power connections and that there is a continuous blue light on control 

panel.

• 

Check that the TV or other sound source is playing and that it is connected 

properly to the soundbar.  If unsure that your media device is playing, unplug, 

and test with headphones.

• 

Press the sound source button on the remote control or control panel to change 

the sound source.  The indicators show which source is playing.

• 

Adjust the volume of the soundbar until sound is heard.

• 

Increase the volume of the playback device.  The M9 features an energy saving 

mode that cuts the power to the amplifiers when there is no signal for a long 

time.

The sound is out of sync with the TV

• 

Make sure all video sources are connected to the TV and that the soundbar is 

connected to the TV optical output or RCA output sockets.  This connection 

method should re-align the sound.  If it is still out of sync, look for a sound/time 

alignment menu in the TV menus.

Remote does not work

• 

Check that plastic strip in remote has been removed.

• 

If the remote has had a lot of use, replace the battery.

• 

Check there are no obstructions between the remote and the front of the 

soundbar.

Sound is distorted

• 

Turn down the output of the device playing into the soundbar

• 

Turn up the master volume on the soundbar if necessary.

• 

Check that all audio connections are well seated / plugged in fully.

Sound is noisy / ‘hissy’

• 

Turn down the volume of the soundbar unit

Содержание M9 airSOUND

Страница 1: ...1 Handbook v1 Compact High Performance Spatial Stereo Soundbar with Wireless Subwoofer and Bluetooth ...

Страница 2: ...2 ...

Страница 3: ...lection 11 Pairing 12 Pairing multiple subwoofers remote devices 13 Other features 13 Power saving 13 Setting memory 14 Reset soundbar 14 Auto mute 14 Bluetooth resume grab 14 Cleaning and care 15 Troubleshooting 16 No sound is heard 16 The sound is out of sync with the TV 16 Remote does not work 16 Sound is distorted 16 Sound is noisy hissy 16 Digital optical issues Clicking or no sound 17 No sou...

Страница 4: ...ortant safety and setup information as well as advice on how to get the most out of your orbitsound M9 Orbitsound contact information ORBITSOUND LTD UK Support Tel 44 0 8456 521 219 International Support www orbitsound com Email support orbitsound com Package contents Inside the packaging you will find M9 soundbar Wireless subwoofer Remote control Inline power supply power cords Subwoofer power ca...

Страница 5: ...r s to reset WARNING this will cancel previous pairing 1 Long press the PAIR button on the soundbar until the unit confirms pairing mode with a fast flashing STATUS light 2 Short press the PAIR button on subwoofer s 3 Short press PAIR on the soundbar to finish pairing procedure STATUS Compact Wireless Subwoofer 2012 orbitsound ltd Model S1 Approved components used AC IN STATUS ON Paired good signa...

Страница 6: ...e 4 Volume Increase soundbar volume 5 Standby Enter standby mode or power on 6 Source LED Shows which source is currently playing 7 Status Blue shows the soundbar is on Red shows standby The light will flash when a button is pressed on the remote or on the control panel Hint Long press the power button to reset the soundbar This will reset the source volume treble and bass memory to factory defaul...

Страница 7: ...inish pairing procedure STATUS Compact Wireless Subwoofer 2012 orbitsound ltd Model S1 Approved components used AC IN STATUS ON Paired good signal Flashing No signal un paired Off Off Standby 1 Connect power 2 Switch on power 2 1 1 1 1 1 2 3 Check subwoofer level 3 1 Connect the power supply and mains cord to the soundbar The subwoofer connects directly to the mains via a mains cord all cables inc...

Страница 8: ...with the optical cable HDMI IN 1 HDMI IN 2 VIDEO IN AUDIO IN OPTICAL AUDIO OUT DVI AUDIO IN TV CONNECTION PANEL AUDIO OUT CLICK CLICK HINT When using the soundbar in this way it is normal that the speakers on the TV will need to be turned down or muted to stop sound coming from the TV s own speakers HINT Make sure that the sound output mode for the optical output on the TV is set to PCM or Normal ...

Страница 9: ...a 3 5mm jack output you can also use this output If your TV has no audio output you can connect the optical cable to your set top box 3 Turn the soundbar ON Optical Bluetooth Aux Press the power button The indicator light will turn blue and the optical indicator will light showing the unit is playing the optical source You can now hear the sound from your TV via the digital optical cable Hint Use ...

Страница 10: ...urce light will flash quickly to show that pairing mode has started Look on your device for Orbitsound in the Bluetooth device list and pair with it When a device is paired the soundbar Bluetooth source light will change to solid blue 3 If your device was previously paired then you can short press the Bluetooth button to grab the device and resume playback Note If you are asked for a PIN number en...

Страница 11: ...le adjust Bass Bass Treble Treble Note Treble changes the sound of the soundbar 5 steps Note Bass changes the volume of the subwoofer remotely 5 steps Remote playback You can control the track and playback of a connected Bluetooth device Play Pause Prev track Next track Mute Press the mute button to engage mute This will stop all sound The Soundbar status light will flash blue when mute is enabled...

Страница 12: ...form stereo sound field the soundbar does not need to be placed directly in front of the listener Therefore placing the soundbar conveniently so that the sides are not obstructed is more important than central placement i e on low or high shelf counter top below above TV Subwoofer placement Subwoofer placement does not affect the overall sound much Position the subwoofer after optimising placement...

Страница 13: ...ely developed to deliver the best possible listening experience in terms of minimal delay and maximum sound fidelity The system uses a digital 2 4GHz signal similar to that used by computer WiFi systems For the subwoofer to work with the soundbar it has to be paired At the factory the soundbar and subwoofer are paired for you The soundbar and subwoofer should work out of the box Here are some proc...

Страница 14: ... to the soundbar follow this procedure POWER ON OFF 100V 240V SUBWOOFER VOLUME WIRELESS NORMAL MAX MIN PAIR PAIRING PROCEDURE Before you start Long press the PAIR button on subwoofer s to reset WARNING this will cancel previous pairing 1 Long press the PAIR button on the soundbar until the unit confirms pairing mode with a fast flashing STATUS light 2 Short press the PAIR button on subwoofer s 3 S...

Страница 15: ...Orbitsound wireless system supports multiple compatible devices Using multiple subwoofers increases the size of the sound and overall volume dramatically To add another subwoofer or compatible device to the wireless system 1 Long press the remote devices receivers pair buttons to erase previous pairing 2 Long press the soundbar pair button to enter pairing mode 3 Short press the remote pair button...

Страница 16: ...n for a few seconds on the control panel The soundbar status light will flash and then the soundbar will reset Optical source will be selected with default settings Auto mute If there is no signal or extremely low input signal the soundbar will enter auto mute mode This reduces power consumption and also completely silences the soundbar and subwoofer Bluetooth resume grab If you have previously pa...

Страница 17: ... Glass cleaner is a good way to remove finger marks but please use it sparingly and avoid contact with the actual loudspeaker driver units IMPORTANT Never use solvents such as benzene or other strong chemical cleaners since these could damage the unit s finish It is VERY important that no liquid reaches the inside of the unit ...

Страница 18: ...when there is no signal for a long time The sound is out of sync with the TV Make sure all video sources are connected to the TV and that the soundbar is connected to the TV optical output or RCA output sockets This connection method should re align the sound If it is still out of sync look for a sound time alignment menu in the TV menus Remote does not work Check that plastic strip in remote has ...

Страница 19: ...normal or PCM format Refer to the TV manufacturer s handbook for more information You can also contact Orbitsound for advice see contact help line in this handbook and on the packaging No sound from subwoofer soundbar working Check the subwoofer volume back of subwoofer Set to normal then adjust to preference Switch off and switch on the subwoofer to reset it Check power cables and power switches ...

Страница 20: ...Warranty Terms Agent means Orbitsound Ltd or an Orbitsound representative appointed for the purposes of fulfilling the manufacturer s warranty Purchaser means the company firm or person using the product for the warranty period Product means the good sold to the Purchaser under contract Making a Warranty Claim In the event that the unit stops working or performing as described in the handbook the ...

Страница 21: ...arising from any action whatsoever by the Purchaser except such action as is described and recommended in the handbook supplied b The Agent shall accept no liability for any defect arising from excessive wear and tear willful or accidental damage abuse negligence abnormal operating or storage conditions or failure to follow the operating c Unauthorised modification or repair by unauthorised person...

Страница 22: ...this product for environmental safe recycling FCC Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed...

Страница 23: ...b Bass Enclosure type Low profile tuned reflex Connection input s Stereo Line level 10dBu 3 5mm jack and RCA TOSLINK optical digital input Bluetooth wireless Output s Orbitsound 2 4GHz audio Recommended placement Bar in front of television Sub floor port facing wall Dimensions H x W x D mm 90 x 300 x 100mm soundbar 140 x 230 x 345mm sub Cabinet finish Soundbar High gloss Subwoofer High density PVC...

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