Support hotline for your local country from the list at
http://www.oracle.com/us/support/contact/index.html
. The emergency response provides
immediate coverage, automatic escalation, and other features to ensure that the critical
situation is resolved as rapidly as possible.
A critical situation is defined as a problem with the installed equipment that severely affects
service, traffic, or maintenance capabilities, and requires immediate corrective action. Critical
situations affect service and/or system operation resulting in one or several of these situations:
A total system failure that results in loss of all transaction processing capability
Significant reduction in system capacity or traffic handling capability
Loss of the system's ability to perform automatic system reconfiguration
Inability to restart a processor or the system
Corruption of system databases that requires service affecting corrective actions
Loss of access for maintenance or recovery operations
Содержание Talari E500
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