FREQUENTLY ASKED QUESTIONS AND TROUBLESHOOTING
TABLE OF CONTENTS
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Preface
General Information………………………………………………………….…….……....3
Parts Supplied………………………………………………………..……………….……3
Section 1 – Installation
1.1
Installing the Oracle Wireless Keypad (OWK)…………………..……….....3
1.2
Initializing a new Master Pin Number………………………….………..……3
Section 2 – Gate Control Unit (GCU) Installation
2.1
Installing the batteries……………………………………………..…….….…4
2.2
Setting the GCU identity……………………………………….………….......4
2.3
Installing the GCU…………………………………………………………......5
Section 3 – Activating The Gate Control Unit (GCU)
Activating a GCU………………………………..……………..……………………..……5
Section 4 – General Operation
Opening a gate………………..…………………………………………………...………6
Section 5 – Pin Codes
5.1
User-level PIN numbers……………………………………………….….…..6
5.2
Removing User-level PIN numbers………………………………….….……6
5.3
Temporary User PIN numbers...………………………………..……….……7
5.4
Changing the Master PIN number………………………………..…….…….7
Section 6 – Oracle Wireless Keypad (OWK) Settings
6.1
OWK Keypad Brightness………..……………………………………….……7
6.2
Alternate Channel Group…………………………………………………..….8
Section 7 – Operating Modes
7.1
Multi-Keypad (OWK) Mode……………..…………………………..…………8
7.2
Multi-Keypad Default GCU Setting……………………………………..…….9
7.3
Party Mode……………………………………………………………..……….9
7.4
Vacation Mode………………………………………………………..………...9
7.5
Power-Save Mode……………………………………………………..……..10
Section 8 – Types of Batteries Used
Batteries……………………………………………………………………………..…….10
Section 9 – Quick List of Functions
Quick list of functions……………………………………………………………..………10
Section 10 – Appendix A
Detailed GCU Installation Instructions………………………………………………….11
Section 11 – Frequently Asked Questions and Troubleshooting
FAQ’s and Troubleshooting…………………………………………………...…………15
Why won’t the Wireless Keypad accept a PIN number?
The Wireless Keypad Unit will not learn a PIN # if it is the same number as
the factory’s reset code.
Why won’t my new gate controller work?
Make sure that it was taught to the Wireless Keypad Unit (see
Activating a
new Gate Controller
). If you hear a four-beep error tone, the Wireless
Keypad Unit did not mate with the Gate Controller. If the Gate Controller is
#2, 3, or 4, make sure that the corresponding ID is set with dipswitches 1&2,
in the Gate Controller (See
Basic Gate Control Unit Installation
)
I need the Manufacturer’s Reset Code; to reset my Wireless Keypad
Unit
The
Wireless Keypad Unit’s
serial number is printed on the inside of the
Wireless Keypad Unit’s
mounting plate. Call our Product Support staff at
888.679.7994
, for the reset code. You MUST have the
Wireless Keypad
Unit’s
serial number handy, to receive the reset code. Simply enter the reset
code on the
Wireless Keypad Unit’s
keypad and after one minute, the unit
will clear its memory and you may re-teach the Keypad System.
Why do I hear a warbling two-tone error sound when I activate a Gate
Controller?
The
Wireless Keypad Unit
is not communicating with the GCU. The GCU
may be out of range. If the units work properly when close together, the
GCU may need to be mounted higher off the ground or on a different
surface. Metal, trees, or masonry cause the most interference.
If the units do not work when close together, the
Wireless Keypad Unit
has
not mated with that GCU. Double-check the GCU’s ID (as set with
dipswitches 1 ?
?
2, and re-teach it.
My Oracle System Network has very short range
Short transmission range is usually related to interference. If there is a
conflicting 900-MHz radio transmitter near-by, you may need to have the
Oracle
Wireless Keypad Unit
use an alternate group of channels. See:
Alternate Channel Group Selection
.
Stucco:
When used in a dwelling with stucco or cement walls, the
RF range is reduced greatly. The Oracle Repeater will solve this
issue. Place the repeater close to the house to mitigate this problem.
Model OWK
9/6/2007
Patents Pending
