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Security and medical alert system limitations:

Although we will provide a wire connection so that phone services are available for use with your existing security system, it is your 
responsibility to follow-up with your alarm company to confirm that they have your correct and current phone number, and to perform any 
periodic operational tests that your central station-monitoring provider might recommend. You further understand that in the event of an 
outage, your phone service will not be available to contact your central station-monitoring provider. 

Cablevision does not support the use of any phone service as a connection for (i) emergency medical alert systems, (ii) all high security 
monitoring systems (UL 681 or similar) or (iii) fire alarm systems (UL 864 or similar). If you have any such systems, you must maintain an 
alternative connection. 

Optimum Voice customers 

E-911 notification: In the event of a power outage, and provided you do not have a battery backup on your modem, you will not have E-911 
service. If your service is disconnected or interrupted, you will not have E-911 service. If you relocate the modem to a different address, you 
must notify Cablevision in advance to update E-911 service. During the initial 72 hours of service at your new address, you may be required to 
provide the E-911 operator with your new service address. 

Security and medical alert system limitations: You acknowledge that Cablevision does not support the use of any phone service as a 
connection for (i) emergency medical alert systems, (ii) all high security monitoring systems (UL 681 or similar) or (iii) fire alarm systems (UL 
864 or similar). You acknowledge that it is your sole responsibility to contact your central station-monitoring provider to test and verify that your 
security system is in good working order and that you are responsible for any additional work required to ensure the proper operation of your 
security system. 

Customer acceptance 

You will be required to accept all General Terms and Conditions, including E911 notification and security and medical alert system limitations, 
stated above prior to activation of your services. 

IVR activation code: 1114

Содержание Digital Cable Box

Страница 1: ...1 The Installation Guide ...

Страница 2: ...ment 3 TV Installation 4 Howto activateyourservice 5 Helpful hints 7 Internet Phone Installation 8 Howto activate all three services orinternet and phone services only 10 Helpful Hints 11 GeneralTerms Conditions ofService 12 ...

Страница 3: ...k troubleshootingtips creatingyour Optimum ID and more We re here to help 24 7 optimum net Your first stop for all things Optimum Find answers TV listings hotspots FAQs and more optimum net chat Instantly chat online with Optimum experts who can answer your account questions or help resolve your service issues via our instant messenger optimum net emailus Send us your questions from anywhere for p...

Страница 4: ...al cable box a blue light will indicate the power is on Make sure yourTV is on and you will see a grey screen that says Please wait we are preparing the service for you When the correct time displays on the LED screen wait up to 15 minutes to be sure service is fully activated Stop here and proceed to page 8 ifyou re installingyourinternet and orphone services Ifyou re activatingyour TVservice onl...

Страница 5: ...erfollowingthe above steps please callyourlocal CustomerService number Helpful Hints If you experience a Postage stamp image or Grey Black bars on the left and right of the HDTV screen Make sure you are using the correct HDMI cable or component cables red blue and green Also make sure the proper picture format is set on the HD digital cable box and HDTV Step 6 If the picture freezes or the cable b...

Страница 6: ...e protector Note Foradded protection purchase a surge protector STEP4 connect modemto computerusing Ethernet cable A Connectthe Ethernet cabletothe Ethernet port onthe back ofthe modem B Connectthe otherend ofthe Ethernet cabletothe Ethernet port onthe back ofyourcomputer Ifyou are connecting internet service only skip to Step 6 now STEP5 phone customers connect modemto phone A Connectthetelephone...

Страница 7: ...me network a Unplug the power cord from your modem and router if using one b Plug the modem back in and wait until it has fully restarted This can take up to a few minutes c Plug the router back in and wait 30 seconds d Check your internet connection by opening a new web browser window e If you still have no internet connection reboot your computer and then repeat Step 4 No dial tone 1 Check that ...

Страница 8: ... to a malfunction defect orotherwise caused bySubscriber provided equipment and orsoftware 6 Taxes Subscriberagreesto payanylocal state orfederal taxes imposed orlevied on orwith respecttothe Services the Equipment or installation orservice charges incurredwith respectto the same 7 Care ofCablevision property Subscriberagreesthat neitherSubscribernoranyotherperson except Cablevision s authorized p...

Страница 9: ...urmodem youwill not have E 911 service Ifyourservice is disconnected orinterrupted youwill not have E 911 service Ifyou relocatethe modemto a different address you must notifyCablevision in advance to update E 911 service Duringthe initial 72 hours ofservice atyournewaddress you maybe requiredto providethe E 911 operatorwithyournewservice address Securityand medical alert system limitations You ac...

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