12
Appendix A Troubleshooting
PROBLEM POSSIBLE
CAUSE
Solutions
Input power source mistake Check out the power source
Time of pressing the button
is too short
Keep pressing the “ON/TEST”
button over 2 seconds
z
UPS can't operate
after pressing
“ON/TEST” switch
z
No lights on, no
warning sounds
Output short circuit or
overload on UPS
Turn off UPS, take off all load
to make sure there are no
problems on it or any internal
short circuit. Keep pressing the
ON button over 2 seconds
No power source input
Check the input power source
Indicates no utility,
and it warns every
several seconds
Fuse or Fuse or Circuit
breaker open.
Fuse or Circuit breaker open.
Buzzer keeps
beeping
Overload
Take off some load
Fuse or Circuit breaker
open.
Press on the circuit or replace
the fuse (spare in inlet).
Utility Indicating light
is shining
The voltage of utility is
exceeding UPS input range
Save the digital data and
shutdown the applying
program to make sure utility is
within UPS range
z
Batteries haven't been
charged
z
UPS
overload
z
Batteries are aged and
can't be charged fully
Keep UPS "ON" for over 6
hours to recharge the
batteries. Check out the
loading and take off any
non-crucial load equipment
Available time of the
batteries is too short.
The charger is out of order
Contact the dealer or service
center for help
The battery’s light is
flashing when the
power of UPS is
supplied by utility.
The voltage of batteries is
too low or the batteries
haven't been connected
Check out the batteries part of
UPS, make sure they are well
connected. If there is any
damage on battery packs,
replace new ones ASAP
13
Appendix B Specifications
Model PS500C
PS700C
Capacity 500VA/300W 700VA/420W
Voltage
110V, 120V/ 220V, 230V, 240V
Input
Frequency
50 or 60Hz +/-10% (auto sensing)
Voltage (on battery) Pure sine wave output at n/-5%
Frequency (on
battery)
50 or 60Hz +/-0.5%
Output
Voltage Regulation
AVR
AVR automatically increase output voltage 15%
above input voltage if lower than 9% of nominal.
AVR decrease output voltage 13% below input
voltage if higher than 9% of nominal
Spike Protection
320 Joules, 2ms
Unit Input
Fuse or Circuit breaker for overload & short circuit
protecti
o
n
EMI/RFI filter
10dB at 0.15MHz, 50dB at 30MHz
Overload protection
UPS automatic shutdown if overload exceeds 110%
of nominal at 20 seconds and 125% at 2 seconds.
Transfer Time
2~4 milliseconds (typical)
Protection
and filtering
Short Circuit
UPS output cut off immediately or input open
protection
Type
Sealed, Maintenance-free lead acid
Typical Recharge
Time
4 hours (to 90% of full capacity)
Protection
Automatic self-test & discharge protection, Replace
battery indicator
Battery
Back-up Time
10 - 30 minutes (depending on computer load)
Net Weight Kg (lbs)
6.6 (14.5)
6.7 (15.6)
Physical
Dimension (mm)
L×W×H
322
×
102
×
165 (12.7”
×
4.0”
×
6.5”)
Battery Back-Up
Slow beeping sound (about 0.25Hz)
Battery Low
Rapid beeping sound (about 1.00Hz)
ALARM
Overload
Continue beeping sound
RS-232 Interface
Interface
USB Interface
Detect battery, Schedule UPS on/off, AC input/output
power status display
Operation
Elevation: 3,500m max, Humidity: 0%-95%(without
condensation formation), Temperature: 0-40 deg C
Audible noise
<40dBA (1 meter from surface)
Environment
Storage condition
15000 meters max. elevation
661-SK50-000