26
ERROR MESSAGES AND DETAILS ABOUT YOUR SYSTEM
The meter has detected a problem with the test
strip. Possible causes are test strip damage or
an incompletely filled confirmation window.
Repeat the test with a new test strip. Refer to
blood application (see Section 3, Testing your
blood glucose) or control solution testing (see
Section 5, Control solution testing).
Meter battery is low but there is enough power
to perform a test.
When the flashing battery icon first appears,
there is enough power for a minimum of 100
more tests. Test results will still be accurate,
but replace the battery as soon as possible.
The icon flashes on the display by itself when
there is not enough battery power to perform a
test or view previous results.
Replace the meter battery.
Message
What it means
What to do
One of the following may apply:
You may have high glucose and have
tested in an environment near the
low end of the system’s operating
temperature range (43–111
°
F).
or
,
There may be a problem with the test
strip. For example, it may have been
damaged or moved during testing.
or
,
The sample was improperly applied.
or
,
There may be a problem with the
meter.
If you tested in a cool environment, repeat the
test in a warmer environment with a new test
strip; see Section 3, Testing your blood glucose.
If this error message appears again, contact
LifeScan Customer Service at 1 800 227-8862
(available 24 hours a day, seven days a week).
If you tested in a normal or warm environment,
repeat the test with a new test strip; see
Section 3, Testing your blood glucose. If this
error message appears again, contact LifeScan
Customer Service at 1 800 227-8862 (available
24 hours a day, seven days a week).
If you applied the sample incorrectly, review
blood application (see Section 3, Testing your
blood glucose) or control solution testing
(see Section 5, Control solution testing) and
repeat the test with a new test strip. If the
error message appears again, contact LifeScan
Customer Service at 1 800 227-8862 (available
24 hours a day, seven days a week).
If this error message appears again, contact
LifeScan Customer Service at 1 800 227-8862
(available 24 hours a day, seven days a week).
