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Storage
When not in use, we recommend storing your static training mat in its original container
with the battery removed.
Water
Water on the mat surface does not significantly decrease the stimulation. However, it may
cause false triggering.
Import: You must not allow the electronic controller
to get wet (damage not covered
by warranty).
Troubleshooting and FAQs
Troubleshooting
None of the LEDs are ON
• Check that the static training mat is switched on.
• Check that the static training mat contains a 9-Volt alkaline battery (not included) and
that it is properly connected inside the controller.
• Try a new 9 Volt alkaline battery.
The mat does not detect my pet but the LED indicates it is switched ON
• Follow the procedure "testing the static training mat.
• The controller may be loose. Unplug the controller, check the . connection studs for prob-
lems. Plug back together again.
• Your pet's feet may have too much fur causing the mat not to trigger.
• Trim excess fur to expose the pads on your pet's paws.
• If the mat is damp, dry it and try again.
• Try a new 9-Volt alkaline battery.
The static training mat won't switch ON
• Check that the 9-Volt battery is properly inserted into the controller and that the connec-
tion is not loose.
• Check that the controller is securely snapped onto the static training mat.
• My pet ignores the mat.
• Follow the routine "testing the mat" but set it to stimulation. Place your hand on the mat.
Does the stimulation work?
