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LIMITED WARRANTY
We guarantee Dupray products are free from manufacturer defects,
under normal use for a reasonable period of time as follows*:
*No warranty on accessories, hoses, or consumables. Warranty only covers original purchaser.
The warranty does not cover abuse or transport to our repair center.
Please refer to the following section for details.
• For a period of thirty-six (36) months following the purchase of the Product (the “Warranty period”), if the client has used the product under normal use and in
strict conformity with the instructions and/or manual of operations provided by Dupray and discovers any defects in material or workmanship and notifies Dupray
in writing there of during the Warranty period, Dupray shall use reasonable commercial efforts to repair or replace that portion of the product found by Dupray to be
defective
in material or workmanship or refund the purchase price of the Product or replace the product or a portion of same.
• The Warranty excludes; accessories, consumables, shipping and handling costs.
•
• It is understood that certain parts of the equipment are not covered by the Dupray warranty due to the fact they require replacement after multiple use.
Such parts include, but are not limited to, buttons, hoses, seals, etc. These parts will eventually require replacement at the client’s cost.
• Dupray makes no warranty or representation that the product complies with any local laws, rules or regulations and client shall be responsible
for obtaining all permits or authorizations required by any regulatory body for installation or use of the product.
• Dupray makes no other warranties or conditions and the warranty statement is in lieu of all other warranties, representations, promises, or conditions, express
or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Dupray expressly disclaims all warranties
and conditions not stated here of. Any implied warranties and conditions that may be imposed by law are limited in duration to the warranty period. Dupray’s liability
for warranty claims is limited to repair or replacement as set forth here of.
• The Client represents that it shall strictly comply with the operation instructions or manual provided by Dupray in relation with the product.
Failure to do so shall exonerate dupray from any warranty and liability what so ever.
• This warranty is to benefit the original purchaser of the product. The warranty is not transferable beyond the original purchaser.
A . The damages are as result of an accident, abuse, freeze, impact,
alteration, non authorized usage, a major force, or use of other electricity
than that indicated on the product;
B . The product was used with other substances besides water in the water chamber;
C . Repairs, modifications, or alterations were done by a person not authorized by Dupray;
D . The owner or user neglected to do routine maintenance required
and the damages or problems are directly related to such neglect.
It is the Client’s responsibility to keep equipment in proper condition
and to use exclusively Dupray cleaning products
as to not damage the internal components.
The Warranty is void if:
LIFETIME WARRANTY ON THE BOILER*
3-YEAR LIMITED WARRANTY *
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