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12
One Talk
—T41P IP desk phone guide
User guide
To remove a contact from a blacklist:
1. Press the
Menu
soft key while the phone
is idle.
2. Press the
Directory
soft key, then press
Blacklist
.
3. Scroll
to highlight the contact you
wish to unblock and press
Options
.
4. Select
Add to Contacts
and press
to
accept the change.
Bridge Line
The One Talk Bridge Line feature lets you use
your own desk phone to receive and place calls
on behalf of other phone numbers. Incoming
calls to those telephone numbers will ring on
your desk phone, and you can use those other
numbers to place calls directly from your own
desk phone.
To configure another phone number to your
desk phone:
Your organization’s One Talk account
administrator can configure bridged devices
by logging into the My Business Verizon
One Talk Admin Portal.
Monitoring and answering a bridged line:
1. When a call is made to a bridged line, it will
appear on your screen.
2. Press the appropriate line key to answer the
call. The monitored phone’s status display will
now show that the line is busy.
Once a call is answered on a bridged line, you
will have access to the same features that are
available on your own desk phone line.
Call Barge
Any bridged line or other device that shares a
number with you can use the Call Barge feature
to join a call in progress. Call Barge is especially
useful for admins when it is urgent that a manager
be reached immediately.
To use Call Barge, your account administrator
must configure the barge function in the One Talk
Admin Portal.
To barge in on a call to your One Talk number or
Bridge Line:
1. Press and hold the in-use line key for
approximately five seconds.*
2. Press the
Barge In
soft key to barge in on the
active call.
*The Line Key indicator will light steady green when
the line is busy (on an active call).
To set a warning tone during Barge In:
One Talk can be configured to notify you when
another user barges in on a call. For more
information, refer to the User Portal Guide or
contact your systems administrator.
Remote Group Pickup
One Talk helps ensure that calls are answered by
associating lines with groups such as company
departments. If your administrator has assigned
your line to a specific group, Remote Group
Pickup enables you to remotely pick up a group
member’s ringing line from your own desk phone.
Dial **98 from your desk phone to remotely pick
up a group member’s ringing line.
Call Forwarding
This feature allows incoming calls to
automatically ring another phone number or to
be sent directly to Voice Mail, depending on your
preferences. The following options are available:
Call Forward Always
Forwards all calls made to your One Talk phone
number to an alternative phone number. Calls
can be forwarded to any domestic U.S. toll or
800 number.
Call Forward Busy
Forwards calls to an alternative number
when your One Talk number is busy. Calls can
be forwarded to any domestic U.S. toll or
800 number.
Call Forward No Answer
Forwards calls to an alternative phone
number when there is no answer at your
One Talk number.
