20
W W W.ONEFORALL.COM
Customer Service
If you still have questions about the operation of your ONE FOR ALL 6
universal remote and could not find the answer(s) in the trouble shooting
section, you may want to contact the customer service department for
assistance.
You may care to visit our Internet-site:
www.oneforall.com
Our internet-site has many advantages:
- 24 hours access
- no waiting time
- page for Frequently Asked Questions
- info about the ONE FOR ALL product range
Before contacting us, by Fax, E-mail or Phone, make sure you have
the required information available by filling in the table below.
What do we need to know before you contact us:
1
That you have the
URC-7562
ONE FOR ALL remote
2
The date of purchase (.........../.........../...........).
3
A list of your equipment/models: (see example below)
Device
Brand
Device
Remote
SET-UP
model nr.
model nr.
code
TV
Sony
KVX-2950B
RMT-V131B
1505 (example)
Type/model numbers can often be found in your equipment
owner’s manual or on the factory plate behind the device.
4
.
Then Fax, E-mail or Dial us:
In the UK
E-mail : [email protected] (***)
Fax
: +31 53 432 9816
Tel.
: 0901-5510010 (£ 0,50 per minute) (*) (**)
In Ireland
In Australia
E-mail : [email protected] (***)
: [email protected] (***)
Fax
: +31 53 432 9816
Fax
: 03 9672 2479
Tel.
: 1-800 553199 (*) (**)
Tel.
: 1 300 888 298
In South Africa
In New Zealand
E-mail : [email protected]
: [email protected] (***)
Fax
: 011 298 2302
Fax
: (06) 878 2760
Tel.
: 0860 100551
Tel.
: 0508 ONE 4 ALL (663 4 255)
Tel.
: 011 298 2300
(*)
When you call us you will be asked to enter a URC-number.
The URC-number of your ONE FOR ALL 6 is a 4-digit product
number and can be found on the back- and the front page
of your manual and the back of your Universal remote
control.
(**)
When calling with a mobile phone:
- You may be charged extra when calling us from;
the UK or France.
- You may not be able to contact us when calling from;
Belgium, the Netherlands, Luxemburg, Greece, Portugal,
Switzerland, Italy, Ireland or Austria.
(***)
Just send a blank message, you’ll get auto-reply.
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