EN5
Display/Problem
Possible Cause
Solution
appears
Blood pressure measurements were
not taken correctly in an Afib mode
measurement.
Apply the arm cuff correctly, then take another measurement.
Refer to section 7 of instruction manual
. Remain still and
sit correctly during a measurement. Refer to section 8 of
instruction manual
.
appears
The monitor has malfunctioned.
Press the [START/STOP] button again. If “Er” still appears,
contact your OMRON retail outlet or distributor.
appears
The monitor cannot connect to a smart
device or transmit data correctly.
Follow the instructions shown in the “OMRON connect” app. If
the “Err” symbol still appears after checking the app, contact
your OMRON retail outlet or distributor.
flashes
The monitor is waiting for pairing with
the smart device.
Refer to section 5 of instruction manual
for pairing your
monitor with your smart device, or press [START/STOP] button
to cancel pairing and turn your monitor off.
flashes
The monitor is ready to transfer your
readings to the smart device.
Open the “OMRON connect” app to transfer your readings.
flashes
More than 80 readings are not
transferred.
Pair or transfer your readings to the “OMRON connect” app
so you can keep them in memory in the app, and this error
symbol disappears.
The date and time is not set.
appears
100 readings are not transferred.
flashes
Batteries are low.
Replacing all 4 batteries with new ones is recommended.
Refer to section 4 of instruction manual
.
appears or the
monitor is turned off
unexpectedly during
a measurement
Batteries are depleted.
Immediately replace all 4 batteries with new ones. Refer to
section 4 of instruction manual
.
Nothing appears on the display
of the monitor.
Battery polarities are not properly
aligned.
Check the battery installation for proper placement. Refer to
section 4 of instruction manual
.
Readings appear too high or
too low.
Blood pressure varies constantly. Many factors including stress, time of day, and/or how you apply the arm
cuff, may affect your blood pressure. Review section 2 of instruction manual
.
Any other communication
issue occurs.
Follow the instructions shown in the smart device, or visit the “Help” section in the “OMRON connect” app
for further help. If the problem still persists, contact your OMRON retail outlet or distributor.
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