EN
33
Electronic version
WARRANTY APPLICATION
• Warranty services shall be obtained via the OMNICOMM office
or authorized Distributor, Reseller, Agent, and System Integrator,
through which the product has been purchased
• If the original Distributor, Reseller, Agent or System Integrator is
no longer in business or unavailable, the Customer may contact
OMNICOMM Global Support Center or the nearest OMNICOMM
local office at [email protected]
• When requesting warranty service, the product, proof of purchase,
product serial number and warranty reclamation report shall be
provided
• OMNICOMM reserves the right not to offer the free warranty
services if the above listed documents are not presented or if the
information they contain is incomplete or illegible; this warranty
shall not apply, if the model name or serial number of the product
has been altered, erased, disappeard or became illegible
• If warranty service can be approved by an OMNICOMM engineer
remotely, Omnicomm sends preventive warranty service
replacement of the product; in this case Customer might be
charged for all fees incured, in particular for freight, duties, taxes
and brokerage fees
• If a detailed inspection in OMNICOMM labs is needed, Customer
shall ship the equipment to the nearest regional office of
OMNICOMM or authorized Distributor, Reseller, Agent or System
Integrator, with shipping charges and all fees paid by the
Customer
• OMNICOMM will pay one way freight when sending back warranty
replacement to client, shipping of non-warranty sensors back to
Содержание Smart 3.2
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