Omicron BETA 9.2, Быстрый старт

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Troubleshooting
I can not enter the remote Monitoring Platform
To enter the remote Monitoring Platform,
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use the credentials provided by the
manufacturer exactly as they are given
​
; i.e., if you get assigned an username or password
with uppercase characters: enter them as assigned.
If you verify that the username or password provided by the manufacturer does not allow
you to enter, ask the manufacturer to change it.
The device has stopped updating data on the monitoring platform
If the monitoring platform does not record recent measurements from the device, do the
following to try to identify the problem:
1. Verify that the equipment is in a normal operating state:
The normal operating status of a Beta 9.2 can be recognized when the LED indicated in
Figure 1 blinks green every second.
2. Avoid interference of the wireless signals of the device:
It is essential to ensure that the device is within the coverage area of the wireless network
that it uses, therefore, try to locate it in a place that does not obstruct its wireless
transmissions (away from metal surfaces or objects, and from robust objects such as walls
or shelves; and preferably located in a high place).
3. If transmitting data via Wi-Fi, check the status of the Wi-Fi network to which it
must be connected, and the device connection to it:
Make sure that the configuration of the network to which the device connects does not
restrict its access (consult the personnel in charge of the network infrastructure in your
organization); on the other hand,
​
verify that the network access credentials configured on
the device correspond to those managed by the network to which you want to connect it;
that is, that the SSID or password that you have configured for the equipment matches
those of the Access Point of the network to which you intend to connect. Typically, to
ensure such a match, the device is reconfigured with the correct credentials.
4. Contact the manufacturer
If after verifying that the problem presented by your device cannot be corrected by
following the recommendations given in the previous points; contact the manufacturer.
Remember that contact information is provided at the beginning of this document.
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