11
Maintenance
Troubleshooting
PERIODS OF INACTIVITY
During periods of inactivity, remove all products from inside the cabinet and follow these instructions.
• Remove the plug from the power supply and carefully clean the unit as stated in “Periodic Cleaning”.
• Cover the cabinet with a cloth that allows air circulation in the interior.
Often, the malfunction of the unit is due to a simple cause and can be easily fixed without contacting Omcan
for technical support. Please check the following:
If the cabinet does not operate, make sure that:
•
The plug has been correctly inserted into the socket.
•
The supply cord is not damaged.
If the required temperature is not reached, make sure that:
•
The command switch is turned on.
•
The electronic control panel is correctly regulated.
•
The cabinet is not in the defrosting phase or the post defrosting phase.
•
The evaporator is not covered with frost.
•
The condenser is not blocked with dust.
• The cabinet is not located near heat sources or its condensing unit has uninterrupted air flow.
•
The stored foods or other objects do not inhibit the proper closing of the unit.
• The cabinet is not working in proper working conditions (overloaded, hot food, blocked circulation, ect.).
If the cabinet leaks water, make sure that:
•
The collecting container, or the device for condensing water elimination are not damaged.
•
The discharge outlets are not blocked or obstructed.
•
The cabinet has been properly levelled.
•
The door seal heater is operating.
If the cabinet is unusually noisy, make sure that:
•
The frame does not have any loose screws or bolts.
• The cabinet has been place in a flat, stable position.
If after all the above has been followed that the malfunction continues, it is advised that you call Omcan for
service. Be prepared to supply the following information:
•
The model name.
•
The item number.
•
The serial number.
•
The error code being displayed on the control panel.
All spare parts must be replaced by Omcan or an Omcan authorised service company.
