15
Troubleshooting
Top burners do not light or do not
burn evenly.
Plug on range is not completely
inserted in the electrical outlet.
Burner holes on the side of the
burner may be clogged.
Make sure the unit is properly
connected to the power supply
Remove the burner heads and
clean them. Check the electrode
area for burned-on food or grease.
Burner flames very large and
yellow.
Burner bezel ports are clogged.
Burner ports or burner caps are
not positioned properly. Cooktop is
being operated with the wrong type
of gas. Regulator is not installed, is
faulty, or is set for the wrong type
of gas.
Clean burner bezel ring ports
with straightened paper clip,
needle, or wire. Remove and
carefully re-install burner bezel
and caps. Ensure that the type of
cooktop matches the natural gas
supply. Check installation, replace
regulator, or set regulator for
proper gas.
Sparking but no flame ignition.
Gas shut-off valve is in the ‘OFF’
position.
Turn shut-off valve to the ‘ON’
position.
Igniters spark continuously after
flame ignition.
Power supply polarity is reversed.
Igniters are wet or dirty.
Have polarity corrected. Dry or
clean igniters.
Burner flame goes out at low
setting.
Low gas supply pressure. Air
intake holes around knobs are
obstructed.
Contact gas company. Remove
obstruction.
Oven will not heat.
Oven settings are not corrected.
Follow mode selection and clock
settings as specified in Oven
Operation section of the manual.
Foods over-cooked or under-
cooked.
Incorrect cooking time or
temperature.
Adjust time, temperature, or rack
position.
‘Cracking’ or ‘Popping’ sound.
This is the sound of metal heating
and cooling.
This is normal.
REFERENCE
Item Number Model Number
Description
Manufacturer Model
Number
41160
CE-CN-0762-O
30” Gas Cooking Range
HRG3031U
42171
CE-CN-0914-O
36” Gas Cooking Range
HRG3618U
Содержание CE-CN-0914-O
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