EN-39
Before you contact us
Ot
her
s
Before you contact us
•
Confirm the following points before contacting us so that we can provide quick and accurate
answers.
•
Please fill out this check sheet if you want to contact us by fax or mail.
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Symptom, displayed messages, frequency, and other details of the problem:
PC-related problems are difficult to accurately identify. Please provide as much detail as
possible.
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Name:
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Contact information:
Postal code
Address (your residential address or office address)
Phone/Fax
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Product name (model):
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Serial number (located on the bottom of the product):
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Purchase date:
* Please provide the following information if you are using the digital camera connected to a
computer or if you are using third party application software:
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Type of PC:
Manufacturer, model, and others
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Memory size and free hard disk space:
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Type of operating system and version:
(Windows) Settings on Control Panel/System/Device Manager
(Mac OS) Settings on Control Panel and System Extension
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Other peripheral devices connected:
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Name and version of the application software related to your problem:
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Name and version of the OLYMPUS software product related to your problem:
00E Adam .book Page 39 Wednesday, October 27, 2004 6:21 PM
