check your room is not airtight. This can easily be checked by opening a door or window. If the
smoking stops you need to provide an additional air supply into the room. If this is not the problem
check if your flue system is blocked or obstructed and you are not getting a down draught caused
by the location of the open end of the flue system.
If the problem persists contact your dealer and ask him to get your flue system and stove
installation checked.
This is usually caused by too much air. Firstly try reducing the air supply to the stove by closing
down your air controls, if this fails then you may have damage to the sealing, check the condition of
the door sealing rope and the joints within the stove.
If neither of these solves the problem you may have too much draught on your chimney and you
may need to fit a damper valve into your flue system. You should not install a flue damper without
consulting a specialist. Never install a damper that can completely block your flue or chimney.
Contact your dealer to discuss this.
Chimney fires occur when soot and creosote have built up in the flue system ignite. If the stove is
operated properly and the flue checked and cleaned regularly, then chimney fires should not occur.
These fires can be very dangerous and must be avoided. Try to maintain good hot fires in the
stoves whenever possible and at least once in every firing open the air controls and allow the
stove to burn on full for a short while until the full fire bed is glowing red. Check your flue system
regularly for build-up of soot and creosote and clean as necessary.
Chimney fires can be detected by sparks coming from the top of the chimney, a roaring sound
coming from the area of the stove or chimney or vibration in the stove or chimney. In the event of a
chimney fire close the air controls, evacuate the building and call the fire department.
Do not relight the stove after a chimney fire until the stove and flue system have been fully checked
and any necessary repairs have been carried out.
Limited Lifetime Warranty
This warranty applies to normal house use only. Damage caused by misuse, abuse,
Improper installation, lack of maintenance, over firing, negligence or transportation is not
covered by this warranty.
This warranty does not cover any scratches, corrosion or discolouration caused by over firing,
abrasives or chemical cleaners. Any defect or damage caused by the use of unauthorized parts
voids this warranty.
Any service call related to an improper installation is not covered by this warranty. Returned stoves
are to be shipped prepaid to the manufacturer for investigation. If a stove is found to be defective,
the manufacturer will repair or replace such defect and reasonable transportation fees will be
refund . Repair work covered by the warranty, executed at the purchaser house by an authorized
qualified technician requires the prior approval of the manufacturer. Labour cost and repair work to
the account of the manufacturer are based on predetermined rate schedule and must not exceed
the wholesale price of the replacement part.
The manufacturer at its discretion may decide to repair or replace any part or stove after inspection
and investigation of the defect. The manufacturer may, at its discretion, fully discharge all
obligations with respect to this warranty by refunding the wholesale price of any warranted but
defective parts. The manufacturer shall in no event be responsible for any special, indirect,
consequential damages of any nature, which are in excess of the original purchase price of the
stove.
DESCRIPTION
Firebox (welding only )
Handle assembly
Ash pan
Cast iron parts
Ceramic glass (thermal breakage only )
Paint, fire bricks
WARRANTY APPLICATION
PARTS
Lifetime
5 years
Lifetime
5 years
1 year
1 year
LABOUR
5 years
N/A
1 year
1 year
N/A
N/A
Warranty Specifics
13
14
Fire burning too quickly
Chimney fire
