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Start your trouble shooting with the following actions
Possible power problem
• Make sure power is connected. If you switch the monitor off and then back on, the diode on
the front should show green light. Some models have a main power switch next to the power
inlet check that this is set to on. If you have a model
without power
adapter and still the no
green light it’s not a power problem.
• If
not
, check your power connection to the 12V/24V adapter and to the wall. There is a
similar diode on the 12V/24V adapter that should show green light.
• If
not
, the adapter might be broken. If you have another adapter of the same type you
can verify by using that adapter.
• If
yes
, there is a problem with the panel which should be repaired.
• If
yes
, then it is not a power problem.
Possible signal problem
• If picture is not stable or not shown at all or you get “No Sync” then check connection of the
signal cable and graphic board settings.
• If cable connections and graphic board settings are OK, then try the following
• Switch monitor off. Wait 10 seconds and switch it back on
• Re-boot the PC
• Test monitor by connecting it to another PC
• If nothing of this helps, then there is something wrong with the monitor and it should be
repaired. Contact your local reseller for assistance.
Troubleshooting
