Troubleshooting
8 - 8 Problems and Possible Solutions
8
No image appears on the
external
monitor
I have plugged in and powered on.
You haven’t installed the video driver and configured it appropriately from the
Control Panel
.
See
“Display Devices & Options” on page B - 5
on installing and configuring the video driver.
You forget the
boot password
.
If you forget the password, you may have to discharge the battery of the CMOS.
Contact your service representative for help.
The sound cannot be heard or the
volume
is very low
.
The volume might be set too low.
Check the volume control in the
Volume
Control Panel
in the
Windows
taskbar, or use the key combination
Fn + F5
and
F6
(see
“Function/Hot Key Indicators” on Chapter 1
)
to adjust.
Audio cannot be recorded
from the built-
in or external microphone.
The audio recording options need to be configured from the
Realtek HD Audio
Manager
. See
“Audio Recording from Microphone” on page 2 - 6
configuration information.
Unwelcome numbers
appear when
typing.
Check that Num Lock is not turned
ON
.
Problem
Possible Cause - Solution
Password Warning
If you choose to set a boot password,
NEVER
forget your password. The consequences of this could be serious. If you cannot
remember your boot password you must contact your vendor and you may lose all of the information on your hard disk.
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