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Olivetti d-COLOR MF3300, Руководство по обслуживанию

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Olivetti d-COLOR MF3300 Скачать руководство пользователя страница 85

d-Color MF 3300/3800

4-19

4.8

Major messages and actions

4

Service call

If a service call has appeared, restart this machine.

If the problem is not resolved after this machine has been restarted, check the displayed trouble code num-
ber, then contact your service representative.

[Counter has reached its 
maximum allowance.]

The counter has reached the up-
per limit.

Delete jobs.

[Job Log Error]

The job log storage area on the 
HDD is full.

Delete job logs.

[Card Authentication Regis-
tration Error]

Failed to scan the IC card at the 
time of registration.

This error is remedied automatically.

[USB Connection Error]

The same type of USB device is 
connected.

Disconnect the USB device.

[Expiration Error]

The enhanced server authentica-
tion application has expired.

Change to the authentication meth-
od other than the enhanced server 
authentication.

Message

Description

Remedy

Содержание d-COLOR MF3300

Страница 1: ...Code 582607en d COLOR MF3300 MF3800 l l l W l l l l l Manutenzione Maintenance Wartung Entretien Mantenimiento...

Страница 2: ...which could compromise the conformity attested to above as well as the characteristics of the product incorrect electrical power supply incorrect installation incorrect or improper use or use not in...

Страница 3: ...er Cartridge 2 4 Handling a Toner Cartridge 2 4 Storing Toner Cartridges 2 4 Replacement procedure 2 5 2 2 2 Replacing an Imaging Unit 2 8 2 2 3 Replacing a Waste Toner Bottle 2 13 2 2 4 Replacing the...

Страница 4: ...ot match between the server and the client 4 9 4 4 Cannot perform network scanning 4 10 4 5 Cannot perform fax internet fax 4 11 4 5 1 Cannot perform Fax TX 4 11 4 5 2 Cannot perform Fax RX 4 12 4 6 C...

Страница 5: ...1 Cleaning This Machine...

Страница 6: ......

Страница 7: ...t use abrading or corrosive agents including solvents such as alcohol benzene or thinner to clean this machine When using detergent such as neutral detergent try it on an obscure part of this machine...

Страница 8: ...that internal components removed at the time of cleaning have been installed to their original positions If your hand is stained by toner wash it with cool water and neutral detergent 7WARNING Before...

Страница 9: ...turn the power off then disconnect the power cable and interface cable Exercise care not to spill water or detergent inside this machine Doing so may cause a damage of this machine or an electric sho...

Страница 10: ...1 6 d Color MF 3300 3800 Cleaning 1 1 2 Original Glass Original Cover Pad...

Страница 11: ...r powders or dust a paper feeding failure may occur Cleaning the Paper Feed Rollers of the Manual Feed Tray 1 Open the Manual Feed Tray 2 Press up the center of the flip top plate until the lock latch...

Страница 12: ...per Feed Rollers with a soft and dry cloth 3 Close the Tray Cleaning the Transport Roller of Tray 2 3 0 Tray 2 3 is available when the optional Paper Feed Unit is installed 1 Open the Right Door of Tr...

Страница 13: ...MF 3300 3800 1 9 1 2 Cleaning 1 Cleaning the Paper Feed Roller of the ADF 1 Open the ADF Cover 2 Wipe off the Paper Feed Roller at the rear side of the cover with a soft and dry cloth 3 Close the ADF...

Страница 14: ...ut the Waste Toner Bottle as well as the Toner Cartridge and Imaging Unit of the target color For information on how to remove a Toner Cartridge refer to page 2 4 Inclining the Toner Car tridge may ca...

Страница 15: ...idge Waste Toner Bottle and Imaging Unit For information on how to install a Toner Cartridge refer to page 2 4 For information on how to install a Waste Toner Bottle refer to page 2 13 For information...

Страница 16: ...1 12 d Color MF 3300 3800 Cleaning 1 1 2...

Страница 17: ...2 Checking and Replacing Consumables...

Страница 18: ......

Страница 19: ...specified Toner Cartridge Replace toner Toner is depleted Replace the Toner Cartridge page 2 4 Replace imaging unit The operating life of the Imaging Unit has expired Replace the Imaging Unit page 2...

Страница 20: ...cessary Keep Toner Cartridge out of reach of babies and children When handling a Toner Cartridge do not touch the printed circuit board installed on the Toner Car tridge When replacing a Toner Cartrid...

Страница 21: ...lure or problem is not subject to technical support 1 Check the color of the exhausted toner in the message window of the Control Panel 2 Open the Front Cover 3 Pull the lever at the front left 4 Hold...

Страница 22: ...ake the Toner Cartridge out of the bag 7 Hold a new Toner Cartridge with both your hands then shake it several times 8 Check that the color of the Toner Cartridge matches that of the insertion slot in...

Страница 23: ...to the right to lock it Carefully return the lever at the front to its original position If the lever is not returned to its original position the Front Cover is not closed If it is difficult to opera...

Страница 24: ...surface of the OPC drum Doing so may cause reduce printing quality 1 Check the color of the Imaging Unit to be replaced in the message window of the Control Panel 2 Open the Front Cover 3 Pull the le...

Страница 25: ...oner Bottle then carefully pull out the Waste Toner Bottle Inclining the Waste Toner Bottle may cause toner to spill 7 While holding down the tab of the Imaging Unit to be replaced pull out the Imagin...

Страница 26: ...Hold a new Imaging Unit with both your hands then shake it several times as shown in the figure Do not touch the bottom of the Imaging Unit Doing so may damage it and subsequently reduce printing qual...

Страница 27: ...t then take off the protection paper 13 Remove the holding sheet and protection materials from the Imaging Unit 14 Check that the color of the new Imaging Unit matches that of the insertion slot in th...

Страница 28: ...ertion slot in the main unit then push the Toner Cartridge to the back Push the Toner Cartridge to the back 17 Pull the lever to the right to lock it Carefully return the lever at the front to its ori...

Страница 29: ...ld the handles at the right and left of the Waste Toner Bottle then carefully pull out the Waste Toner Bottle Inclining the Waste Toner Bottle may cause toner to spill 4 Take a new Waste Toner Bottle...

Страница 30: ...Roller replacement message has appeared printing is possible but the printing quality reduces Immediately replace the Transfer Roller 1 Pull the lever 1 then open the Right Door 2 When opening the Ri...

Страница 31: ...Roller 4 Take a new Transfer Roller out of the package box 5 Insert the shaft of the Transfer Roller into the bearing in the machine 6 Press down two tabs at the right and left of the Transfer Roller...

Страница 32: ...nsfer Belt 1 Turn the power of this machine off then disconnect the power cable and interface cable 2 Open the Front Cover 3 Remove all of Toner Cartridge Waste Toner Bottle and Imaging Unit For infor...

Страница 33: ...ull the lever 1 then open the Right Door 2 When opening the Right Door be sure to fold the Manual Feed Tray in advance 5 Insert the protection sheet under the Transfer Belt Unit Insert the protection...

Страница 34: ...er Belt Unit Pull out the Transfer Belt Unit horizontally Not doing so may damage the surface 8 Take a new Transfer Belt Unit out of the package box 9 Remove the protection paper Do not touch the surf...

Страница 35: ...lly insert the new Transfer Belt Unit along the guides at the right and left Insert the Transfer Belt Unit horizontally Not doing so may damage the surface Insert the Transfer Belt to the back 12 Lift...

Страница 36: ...idge refer to page 2 4 For information on how to install a Waste Toner Bottle refer to page 2 13 For information on how to install an Imaging Unit refer to page 2 8 16 Close the Front Cover 17 Connect...

Страница 37: ...nit contains Toner Filter 1 Pull the Filter Case out of the main unit 2 Push the Toner Filter from the bottom and take it out of the case 3 Take a new Toner Filter out of the plastic bag Place the use...

Страница 38: ...t message has appeared printing is possible but the printing quality re duces Immediately replace the Fusing Unit 7CAUTION The Fusing Unit is too hot It may cause a burn injury therefore leave the Fus...

Страница 39: ...d Color MF 3300 3800 2 23 2 2 Replacing consumables 2 3 Open the Fusing Cover 4 Lower the levers at the right and left 5 Remove the Fusing Unit...

Страница 40: ...lacing consumables 2 2 2 6 Take a new Fusing Unit out of the package box Do not touch the surface of the Fusing Roller 7 Lift the levers at the right and left 8 Remove protection materials 9 Lower the...

Страница 41: ...d Color MF 3300 3800 2 25 2 2 Replacing consumables 2 10 Lower the lever at the bottom 11 Insert a new Fusing Unit to the back until it is fixed 12 Lift the lever at the bottom...

Страница 42: ...Close the Fusing Cover 14 Close the Right Door If the Right Door is not closed check that the Fusing Unit is installed correctly 15 Select Utility Administrator Settings System Settings Expert Adjust...

Страница 43: ...d Color MF 3300 3800 2 27 2 2 Replacing consumables 2 2 2 8 Replacing a Staple Kit 1 Rotate the Finisher 90 degrees 2 Open the Finisher Cover 3 Take the Staple Cartridge out of the Finisher...

Страница 44: ...ick up the empty Staple Case while pinching both ends of the case with your fingers and take it out of the Staple Cartridge 5 Insert a new Staple Case in to the Staple Cartridge 6 Insert the Staple Ca...

Страница 45: ...d Color MF 3300 3800 2 29 2 2 Replacing consumables 2 8 Rotate the Finisher 90 degrees to the original position...

Страница 46: ...2 30 d Color MF 3300 3800 Replacing consumables 2 2 2...

Страница 47: ...3 Clearing a Paper Jam...

Страница 48: ......

Страница 49: ...o a tray with the required side facing upward The arrow indicating the print side of paper may be shown on the packing label of paper To prevent a paper jam avoid the following actions Do not load pap...

Страница 50: ...ou can If a stains remain on your clothes wash with cool water not hot water If your skin is stained with toner wash with water or neutral detergent If any toner enters your eyes immediately wash them...

Страница 51: ...ht Door 2 When opening the Right Door be sure to fold the Manual Feed Tray in advance 2 Carefully pull out the jammed paper NOTICE If you touch the surface of the Transfer Belt Unit or Transfer Roller...

Страница 52: ...m in Tray 1 7CAUTION The area around the fusing unit is hot To avoid a burn injury be careful not to touch any parts except for the specified knob and dial In case your hand or any other part of your...

Страница 53: ...ht Door 2 When opening the Right Door be sure to fold the Manual Feed Tray in advance 2 Carefully pull out the jammed paper NOTICE If you touch the surface of the Transfer Belt Unit or Transfer Roller...

Страница 54: ...3800 When a paper jam has occurred 3 3 2 3 Close the Right Door 4 Pull out Tray 1 then remove any paper left in the tray 5 Flip through the removed paper the align the edges 6 Load paper into Tray 1...

Страница 55: ...nstalled 1 Open the Right Door of Tray 2 3 When opening the Right Door of Tray 2 3 be sure to fold the Manual Feed Tray in advance 2 Carefully pull out the jammed paper 3 Close the Right Door of Tray...

Страница 56: ...3 10 d Color MF 3300 3800 When a paper jam has occurred 3 3 2 3 2 5 Clearing a paper jam in ADF 1 Open the ADF Feed Cover 2 Remove the remaining original from the Document Feed Tray 3 Open the ADF...

Страница 57: ...the jammed original 5 Close the ADF 6 Close the ADF Feed Cover 3 2 6 Clearing a paper jam in the Duplex Option 1 Pull the lever 1 then open the Right Door 2 When opening the Right Door be sure to fold...

Страница 58: ...the Fusing Unit 7CAUTION The area around the fusing unit is hot To avoid a burn injury be careful not to touch any parts except for the specified knob and dial In case your hand or any other part of...

Страница 59: ...2 When a paper jam has occurred 3 Clear procedure 1 Pull the lever 1 then open the Right Door 2 When opening the Right Door be sure to fold the Manual Feed Tray in advance 2 Press up the levers 2 pla...

Страница 60: ...f you cannot remove the paper downward remove it from the upper side of the Fusing Unit NOTICE If you touch the surface of the Transfer Belt Unit or Transfer Roller it may reduce printing quality Be c...

Страница 61: ...d Color MF 3300 3800 3 15 3 2 When a paper jam has occurred 3 6 Press down the levers 2 places 7 Close the Right Door...

Страница 62: ...paper recycled paper of 15 15 16 to 23 15 16 lb 60 to 90 g m2 thick paper of 24 3 16 to 55 7 8 lb 91 to 210 g m2 or special paper of 15 15 16 to 23 15 16 lb 60 to 90 g m2 Specify the correct paper typ...

Страница 63: ...w paper into the paper tray Paper is damp Remove damp paper then load new dry paper into the paper tray Envelopes are loaded in Tray 2 3 Load envelopes into Tray 1 or the Manual Feed Tray Thick paper...

Страница 64: ...Clearing a Staple Jam 3 3 4 3 4 Clearing a Staple Jam 1 Rotate the Finisher 90 degrees 2 Open the Finisher Cover 3 Take the Staple Cartridge out of the Finisher 4 Pull the Face Plate up and remove ja...

Страница 65: ...Jam 3 5 Insert the Face Plate until you hear a click 6 Insert the Staple Cartridge until you hear a click 7 Close the Finisher Cover 8 Rotate the Finisher 90 degrees to the original position Tips Afte...

Страница 66: ...3 20 d Color MF 3300 3800 Clearing a Staple Jam 3 3 4...

Страница 67: ...4 Troubleshooting...

Страница 68: ......

Страница 69: ...Touch Panel may turn off Check the following items Select Utility Accessibility Brightness Adjustment then adjust the contrast brightness of the Touch Panel Touch the Touch Panel In Power Save Low Pow...

Страница 70: ...ficient com puter memory available Perform a test printing to check whether printing is possible If test printing is successful this indicates there are no problems on this machine or with the printer...

Страница 71: ...st printing to check whether printing is possible If test printing is successful this indicates there are no problems on this machine or with the printer driver In this case remove the cause of memory...

Страница 72: ...ms cannot be configured A conflict message saying unable to config ure or function will be canceled appears Have you set up func tions that cannot be used in combination Check what functions are enabl...

Страница 73: ...the Toner Cartridge then check it for damage If the Toner Cartridge is damaged re place it One or more Imaging Unit are damaged Remove Imaging Unit then check them for damage If necessary replace Ima...

Страница 74: ...The Original Cover Pad is dirty Clean the Original Cover Pad The Original Glass is dirty Clean the Original Glass The density is uneven A Toner Cartridge is damaged Remove the Toner Cartridge then che...

Страница 75: ...m is installed 2 On the print server assign the drive example C of the client computer which is shared in Step 1 as the network drive example z 3 Install the 32 bit operating system driver on the prin...

Страница 76: ...hentication To a destination PC run ning operating system later than Mac OS X 10 4 x send data using the NTLMv2 authentication Have you specified a folder name using more than 13 characters When sendi...

Страница 77: ...ug it in securely Are TEL and LINE connected inversely Check the modular cable connection and if unplugged plug it in securely Is there a problem with the receiving machine Is the power of the receivi...

Страница 78: ...nplugged plug it in securely Is Closed Network RX ena bled If Closed Network RX is enabled the machine accepts faxes sent from spe cific recipients For details contact your administrator Has a wrong S...

Страница 79: ...ely against the Original Glass The entire area of a copy gets smudged Is the Original Glass dirty Wipe the Original Glass with a soft dry cloth Is the Original Cover Pad dirty Clean the Original Cover...

Страница 80: ...different from that of the paper When copying at full size or 100 0 zoom ratio Select a paper size that is the same as the original Otherwise re load paper in the same orientation as the original Hav...

Страница 81: ...The Finisher does not function Turn the power of this machine off and on to re set the Finisher Have you loaded paper on which an image with out margins has been printed Paper on which an image withou...

Страница 82: ...to page 2 21 Waste Toner Box will require replacement soon The Waste Toner Bottle will be come full soon Prepare a new Waste Toner Bottle Replace Transfer Roller Unit The operating life of the Transfe...

Страница 83: ...r Empty A print job was executed by specifying the Manual Feed Tray from the printer driver but no paper was loaded in the Man ual Feed Tray Load paper into the Manual Feed Tray A print job was execut...

Страница 84: ...invalid size is loaded on the ADF Scan the original from the Original Glass Place Original on ADF No original is loaded on the ADF Load the original on the ADF Scan the original of different sizes fr...

Страница 85: ...ter has reached the up per limit Delete jobs Job Log Error The job log storage area on the HDD is full Delete job logs Card Authentication Regis tration Error Failed to scan the IC card at the time of...

Страница 86: ...4 20 d Color MF 3300 3800 Major messages and actions 4 4 8...

Страница 87: ...5 Checking Counters...

Страница 88: ......

Страница 89: ...mail address Arrange a notification sched ule for example weekly or monthly around your system environment For details on how to configure set tings refer to Chapter 1 in User s Guide Applied Functio...

Страница 90: ...5 4 d Color MF 3300 3800 Checking the counter 5 5 1...

Страница 91: ...6 Index...

Страница 92: ......

Страница 93: ...16 Consumables Replacement 2 3 Error 4 17 Warning 4 16 P Paper Jam ADF 3 10 Duplex Option 3 11 Fusing Unit 3 12 Manual Feed Tray 3 4 Paper Feed Unit 3 9 Transfer Roller 3 4 Tray 1 3 6 S Service Call 4...

Страница 94: ...6 4 d Color MF 3300 3800 6...

Страница 95: ...you need and the instructions for handling the waste correctly for example location and times of the waste collection centres etc b When you purchase a new device of ours give a used device similar t...

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