TROUBLE SHOOTING
24
Please check the following guide for the possible cause and solution for a problem before contacting the
nearest service center or dealer for repairs.
To reset this unit
The following do not indicate a problem with this unit:
Regular disc rotating sounds.
Image disturbance during search.
To restore the unit if it freezes
due to one of the safety
devices being activated
Press [STANDBY/ON ] on the main unit.
(The settings remain unchanged.)
To return all settings other
than some settings to the
factory preset
Select Yes in Restore Default Settings in the Setup menu.
This returns all values in the Setup menu and the on-screen
menu, except for DVD-Video Ratings and BD-Video Ratings to
the default settings.
POWER
No power.
Insert the AC power supply cord securely into a known active AC outlet.
The unit switches to standby
mode.
One of the unit
s safety devices is activated. Press [STANDBY/ON]
on the main unit to turn the unit on.
This is a power saving feature.
Operation
The remote control doesn
’
t
work properly.
The batteries are depleted. Replace them with new ones.
You are not pointing the remote control at the main unit
’
s remote control
signal sensor during operation.
Colored glass may obstruct the signal reception/transmission.
Don
’
t place the signal sensor in direct sunlight or in areas that may be
subject to sunlight exposure.
The unit is on but cannot be
operated.
Confirm the correct drive is selected.
Some operations may be prohibited by the disc.
One of the unit
’
s safety devices may have been activated.
Reset the unit as follows:
1.Press [STANDBY/ON] on the main unit to switch the unit to standby.
If the unit doesn
’
t switch to standby, Alternatively, disconnect the AC
power supply cord, wait one minute, then reconnect it.
2.Press [STANDBY/ON] on the main unit to switch it on. If the unit still
cannot be operated, consult the dealer.
Condensation has formed: Wait 1 to 2 hours for it to evaporate.
Play fails to start even when
(PLAY) is pressed.Play starts
but then stops immediately.
Insert the disc correctly with the label facing up.
The disc is dirty.
You tried to play a blank disc or unplayable disc on this unit.
Startup is slow.
When the unit is turned on,
audio and video output takes
a long time.
Startup takes time in the following situations.
Immediately after a power failure or the AC power supply cord is
connected.
When the unit is connected with an HDMI cable.
