1 TROUBLESHOOTING FOR THE HARDWARE
38 Clearing a Paper Jam
Clearing paper jams caused by a wrong paper size setting
Paper jams occur when there is a mismatch between the size of the paper in a drawer or the bypass tray and the one
registered for the corresponding drawer or the bypass tray in the equipment. “Check paper size setting on control panel for
drawer N. Check the direction or size of the paper.” or “Check paper size setting on control panel for Bypass. Check the
direction or size of the paper.” appears on the touch panel.
In this case, just clearing the jammed paper does not prevent another paper jam. Be sure to follow the procedure below.
Troubleshooting differs depending on how the paper jam has occurred:
P.39 “Jam when making copies or prints (using a drawer)”
P.40 “Jam when making copies or prints (using the bypass tray)”
P.41 “Jam when printing from the FAX”
19
Return the Saddle Stitch unit to its original position.
20
Close the cover of the Hole Punch Unit when it is
installed.
21
Close the front cover of the finisher.
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