289
– Issues:
Print Issues
MC361/MC561/CX2731 MFP Advanced User’s Guide
Printed images
are light.
The toner cartridge is not
installed properly.
Install the toner
cartridge properly.
The toner is low.
Replace the toner
cartridge.
The paper is moist.
Use paper stored in
proper temperature
and humidity
conditions.
The paper is unsuitable.
Use supported paper.
The paper is unsuitable.
The settings of media type
and width are incorrect.
Press the <SETTING>
key and select [Paper
Setup] > the paper
tray you are using, and
then select the proper
values for [Media
Type] and [Media
Weight]. Or, select the
thicker values for
[Media Weight].
The paper is recycled.
Press the <SETTING>
key and select [Paper
Setup] > the paper
tray you are using, and
then select the thicker
values for [Media
Weight].
Yellow and green are used in
the original document.
If the original data was
transmitted, ask the
sender to change the
color of the original
document to black and
white.
Symptom
Cause
Remedy