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Troubleshooting> 32
>
Ensure that the TCP/IP protocol is set to Enable.
>
Reset the network interface card to factory default
settings.
>
If DHCP, BOOTP and RARP are not used, ensure they have
been set to Disable.
C
ANNOT
WITH
LPR
Carry out the following procedures to verify the printer settings:
>
Turn the printer off for 15 seconds and then on again.
>
Check there is a response to the
ping
command.
>
Check the network cable is correctly connected.
>
Change the cable and try again.
>
Check the host name and IP address are configured in the
workstation.
>
Check the printer port name is configured in the
workstation. There are three port names: “
lp”
, “
euc
” and
“
sjis”
. Use “
lp”
by default as “
euc”
and “
sjis”
are specific to
PostScript printers.
W
EB
BROWSER
To prevent your web browser caching the printer web pages,
carry out the following steps as appropriate for your web
browser.
M
ICROSOFT
I
NTERNET
E
XPLORER
1.
Select Tools -> Internet Options.
2.
Select the General tab and, in “Temporary Internet files”,
click
Settings
.
3.
Under “Check for newer versions of stored pages”, select
“Every visit to the page”.
N
ETSCAPE
N
AVIGATOR
1.
Select Edit -> Settings.
2.
Under “Details”, click
Cache
.
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