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Troubleshooting 103

If printing with FTP, the User name printed is the User name entered
during FTP login and the File name printed is the Transmitted file
name. If the Print Directory name is indicated in the

put

command, the

File name is not printed. The Printer name printed is the Logical
Directory name.

NetWare

Printer cannot find the network interface card.

Turn the printer off and on again.

Confirm the network interface is enabled on the printer.

Check the network cable is correctly connected.

Change the cable and try again.

If the standard configuration utility is used, check the NetWare
network number in the environment settings.

If the NetWare protocol is disabled, set it to

Enable

.

Reset the network interface card to factory default settings.

The network interface card is identified by the setup utility but not by
the NetWare server.

Start up the NetWare server and check the NIC configuration.

Check the NSAP packet on the NetWare server is not set to

Disable

.

Remote Server mode

Check the correct print server is operating on the file server.

Check the Print Server name operating on the File Server and the Print
Server name set in the NIC are the same.

Check the Printer name displayed in the Print Server monitor of the
File Server and the NetWare Port name set in the NIC are the same. If
there are multiple network interface cards, configure the NetWare Port
names to be different.

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Содержание 8100e

Страница 1: ...OkiLAN 8100e USER S GUIDE...

Страница 2: ...ble we make no warranty of any kind expressed or implied as to the accuracy or completeness of the information contained herein Copyright 2002 All rights reserved Document Number 07036701 First Editio...

Страница 3: ...12 Status Menu 12 Setup Menu 13 Oki Device Setup 14 Create a NetWare Queue 27 Delete NetWare Object 29 IP Address Setup 29 Option Menu 30 Help Menu 31 Using a Web browser 31 Using TELNET 33 Using SNM...

Страница 4: ...n 68 Novell NetWare 71 Overview 71 Supported Versions and Modes 71 Remote Printer Mode 71 Print Server Mode Recommended 71 Setup Utilities 72 OKI NDPS Gateway 73 iPrint 77 UNIX 79 Overview 79 Configur...

Страница 5: ...ucing self diagnostic test and configuration printouts is provided in both cases via an interface panel at the rear of the printer This network interface card supports IEEE802 2 IEEE802 3 Ethernet II...

Страница 6: ...RARP IP ICMP Session layer TCP UDP Application layer LPR FTP TELNET HTTP IPP BOOTP DHCP SNMP DNS SMTP POP3 SLP IPX SPX NetWare Remote printer mode up to eight file servers and 32 queues Print server m...

Страница 7: ...on the network interface panel at the rear of the printer for more than three seconds and release The self diagnostic test results and configuration settings are printed On the first page of the Netw...

Страница 8: ...lient 32 or IntranetWare Client should be installed in your system AdminManager Configure the OkiLAN 8100e in detail Windows95 98 Me NT4 0 2000 XP TCP IP protocol or IPX SPX protocol should be install...

Страница 9: ...and create Queue Print Server Printer objects Zone name and Port name for EtherTalk Configuration requires a PC with Windows 95 98 Me Windows 2000 Advanced Server Professional or Windows NT Server 4...

Страница 10: ...t click Execute The new settings are transmitted to the network card but the network card is still operating with pre transmission settings 7 Click Finish to validate the new settings Depending on the...

Страница 11: ...rts automatically If it does not start double click autorun exe in the Windows folder on the CD ROM 2 Select Network Card Setup 3 Select Network Card Standard Setup 4 Select the appropriate language 5...

Страница 12: ...selected Item Function Search Search printers in your network and list all printers that have the OkiLAN 7100e 7100e 7200e 7300e and 8100e installed Item Function Printer Status Current printer status...

Страница 13: ...ed printer s web page Setup by TELNET Launch TELNET application in your environment to access the selected printer s TELNET port Note The TELNET application is not included as part of the OkiLAN 8100e...

Страница 14: ...ontains any alpha characters type them as upper case Oki Device Setup contains details for the following selectable tabs General TCP IP NetWare EtherTalk NetBEUI SNMP POP if your printer supports E Ma...

Страница 15: ...DNS primary server and secondary servers are retrieved from the DHCP or BOOTP server Otherwise uncheck Use RARP Check this item if IP address is retrieved from the RARP server Otherwise uncheck IP Ad...

Страница 16: ...sing UPnP supported OS of the printer enabled or disabled Device Name Set the device name for Network PnP Location Comments Use NetWare Protocol Set NetWare protocol as enabled disabled Use IPX Protoc...

Страница 17: ...ile Server Select file servers to connect Up to eight file servers can be selected Select a server from Available file server list and click button The server is copied to Selected file server box Pas...

Страница 18: ...S mode or Bindery mode Available print server and Selected print server Select file servers to connect Up to eight fileservers can be selected Select a server from Available file server list and click...

Страница 19: ...one name to which the OkiLAN 8100e belongs Location Comments Use NetBEUI Protocol Set NetBEUI protocol to enabled disabled Computer Name Set a computer name for the OkiLAN 8100e Workgroup Set a work g...

Страница 20: ...easons TRAP Community This community name is assigned to outgoing system traps such as cold start authentication failure etc TRAP Address Set a destination IP address of a Trap packet If 0 0 0 0 is se...

Страница 21: ...e sent You can set up to five IP addresses Detail By selecting the button the following dialogue box is displayed In the dialogue box the following items can be configured Trap Enable Set sending a Tr...

Страница 22: ...ror Set sending a Trap enabled or disabled when any errors occur IPX Set node address and network address to which a Trap packet will be sent Detail By selecting the button the following dialogue box...

Страница 23: ...nabled or disabled when the printer turns to OFF LINE Paper Out Set sending a Trap enabled or disabled when paper is out Paper Jam Set sending a Trap enabled or disabled when a paper jam occurs Cover...

Страница 24: ...upport this function Location Comments Use POP3 Protocol Set retrieving E Mail via POP3 enabled or disabled POP3 Server Address Name Set IP address or host name of POP3 server POP3 Port Number Set por...

Страница 25: ...ia SMTP enabled or disabled Use SMTP Receive Protocol Set receiving E Mail via SMTP enabled or disabled SMTP Server Address Name Set IP address or host name of SMTP server Reply To Address Set the E M...

Страница 26: ...aper Jam Cover Open Stacker Error Mass Storage Error Recoverable Error Service Call Request and Finisher Error 1 5 To Address 1 5 Set E Mail addresses to that E Mail should be send Up to five E Mail a...

Страница 27: ...he AdminManager runs Also the client package should be configured to access NetWare NDS network or bindery network You should login to NetWare servers as a user who can create objects on the servers I...

Страница 28: ...Mode Location PSERVER RPRINTER Print Server Queue Printer NDS Context should be specified PSERVER mode Current Print Server name is used Set queue name and its volume for the queue creation Current P...

Страница 29: ...twork You should login to NetWare servers as a user who can delete objects on the servers 1 Select Delete NetWare Object from Setup menu 2 Select an object you want to delete and click Delete button 3...

Страница 30: ...nterface cards Environment Setup TCP IP Tab Set broadcast addresses that are used to search OKI network interface cards using the TCP IP protocol If Use TCP IP protocol is unchecked the search will no...

Страница 31: ...generated from your own network To apply configuration changes using a Web browser you will be prompted for a username and password The username is root and the default password is the last six chara...

Страница 32: ...ment on network d If you change the window size of the browser immediately after changing the configuration the Security information may be displayed Uncheck Display this message next time in the dial...

Страница 33: ...nfiguration 2 Set a temporary IP Address on the NIC using the ARP command Example for IP address 192 168 20 127 and network card address 00 80 87 01 00 D2 arp s 192 168 20 127 00 80 87 01 00 D2 temp T...

Страница 34: ...sword to login password User root logged in No Message Value level 1 1 Setup TCP IP 2 Setup SNMP 3 Setup NetWare 4 Setup EtherTalk 5 Setup NetBEUI 6 Setup printer trap 7 Setup SMTP E Mail 9 Maintenanc...

Страница 35: ...2 IP address 3 Subnet Mask 4 Default Gateway 5 RARP protocol 6 DHCP BOOTP protocol 7 Auto IP Address 8 DNS server Pri 9 DNS server Sec 10 Root password 11 Network PnP Setup 1 Discovery 2 Device Name 9...

Страница 36: ...Password 5 Job Polling Time 6 Bindery mode 7 File Server 1 14 File Server 8 99 Back to prior menu 8 Setup RPRINTER IPX 1 Print Server 1 8 Print Server 8 9 Job Timeout 99 Back to prior menu 99 Back to...

Страница 37: ...p 6 Paper Out Trap 7 Paper Jam Trap 8 Cover Open Trap 9 Printer Error Trap 10 TCP 1 5 Trap Address 99 Back to prior menu 7 Setup IPX Trap 1 IPX Trap Enable 2 Printer Reboot Trap 3 Receive Illegal Trap...

Страница 38: ...Storage Error 11 Recoverable Error 12 Service Call Req 99 Back to prior menu 12 Signature line 1 15 Signature line 4 99 Back to prior menu 9 Maintenance 1 FTP Service 2 Telnet Service 3 Web Service 4...

Страница 39: ...n The network card continues to use pre transmission settings until the printer is turned off and back on again 12 IP Filtering Setup 1 IP Filtering 2 IP Address range 1 11 IP Address range 10 1 Start...

Страница 40: ...the OKI Data Private MIB needs to be added to that management station Please refer to the SNMP manager documentation for information on how to do this The OKI Data Private MIB file can be found in th...

Страница 41: ...it in a database for statistical reports and sending E Mail alerts based on the saved configuration PrintSuperVision s main functions are Maintaining the list of printing devices and organising them...

Страница 42: ...PrintSuperVision will not work with Peer Web Service Operating System Service Pack Option Pack IIS PWS Windows NT 4 0 Workstation 6 0 4 0 PWS Personal Web Server available in NT 4 0 Option Pack Windo...

Страница 43: ...om any Windows Macintosh Unix and Linux desktop that support any of the above mentioned browsers While all the above browsers are supported PrintSuperVision works best when used with Internet Explorer...

Страница 44: ...le the printer properties are displayed in PrintSuperVision only a few of the printer settings can be set For setting any other printer settings a hyperlink to the printer s web page is provided in Pr...

Страница 45: ...ard settings a hyperlink to the printer s web page is provided in PrintSuperVision Network Interface Cards Supported printer OkiLAN 8100e C5100 C5300 B4300 OkiLAN 7300e C9200 C9400 C9300 C9500 C7200 C...

Страница 46: ...n the Edit Data screen you can specify a port number for PrintSuperVision default 80 5 When installation ends the Setup complete screen is displayed Click Finish 6 Now you should select Start Programs...

Страница 47: ...sion Uninstall PrintSuperVision or from Control Panel select Add Remove Programs select PrintSuperVision from the index window and click Add Remove When the uninstallation is completed close Add Remov...

Страница 48: ...hich support TCP IP and redirects printing data to the lpr port of the specified IP address System Requirement Windows XP 2000 Me 98 95 NT4 0 with TCP IP support and the following OKI printers that su...

Страница 49: ...If it does not start double click setup exe on the CD ROM 3 Select Software Utilities 4 Select Install OkiLPR 5 Follow the on screen instructions 6 Click Next when the Welcome screen is displayed 7 V...

Страница 50: ...OKI LPR Utility Uninstall OKI LPR Utility Start All Programs Okidata OKI LPR Utility Uninstall OKI LPR Utility on WindowsXP 3 Click Yes when the Confirm File Deletion dialogue is displayed Deletion of...

Страница 51: ...versions of Windows which can be configured as either a client server or both Although there are many variants of Windows the principles of network printing are the same Microsoft provides on line hel...

Страница 52: ...TCP IP has not been installed refer to the section below Installation of TCP IP protocol 2 If not already configured a suitable IP address Subnet Mask and Gateway address should be configured Please...

Страница 53: ...alogue box select Microsoft from the list of manufacturers then select TCP IP from the list of network protocols then click OK 7 The Windows installation CD ROM may be required Follow the remaining di...

Страница 54: ...button 5 In the Select Network Protocol dialogue box select TCP IP Protocol and click the OK button 6 Click the Close button in the Local Area Connection Properties dialogue box 7 Click the Close but...

Страница 55: ...network and turn on 2 Place the Network Software Utilities disk in the CD ROM drive The set up utility starts automatically If the set up utility does not start double click on setup exe in the Windo...

Страница 56: ...without a DHCP server please assign the IP address manually If you are assigning an IP address you need to enter An IP address Submit mask Gateway address 9 Click Next Do you use the NetWare protocol...

Страница 57: ...s to configure Windows to print to the network printer Windows 95 98 Me When printing using TCP IP the OkiLPR utility is the only option to use The following procedure should be used When installing t...

Страница 58: ...OkiLPR Please follow the procedure described in the Windows 95 98 Me section on page 57 Microsoft LPR To install this port the following needs to be carried out 1 Select Start Settings Control Panel...

Страница 59: ...hen double click the Network icon 2 In the Network dialogue box click the Services tab 3 If the Microsoft TCP IP Printing is not listed click the Add button 4 In the Select Network Service dialogue bo...

Страница 60: ...rt and then LPR Port 6 Select Next and then provide the following information In Name or address of server providing LPD enter the host name or Internet Protocol IP address of the host for the printer...

Страница 61: ...Device Type select Custom then Settings 11 Ensure Protocol is set to Raw 12 Ensure Port Number is 9100 and SNMP Status Enabled is deselected 13 Select OK 14 Select Follow the instructions on the scre...

Страница 62: ...ction on page 57 Microsoft LPR To install this port the following needs to be carried out 1 Select Start Settings Control Panel and Printers and Other Hardware 2 Select Printers and Faxes 3 Click Add...

Страница 63: ...is lp and SNMP Status Enabled is deselected 13 Select OK 14 Follow the instructions on the screen to finish installing the printer Port 9100 1 Select Start Settings Control Panel and Printers and Othe...

Страница 64: ...12 Ensure Port Number is 9100 and SNMP Status Enabled is deselected 13 Select OK 14 Follow the instructions on the screen to finish installing the printer IPP 1 Select Start Settings Control Panel and...

Страница 65: ...rk Printer Settings There are three configurable items under NetBEUI within the printer These can be configured using the standard set up utility described in Chapter 1 1Although the workgroup name ca...

Страница 66: ...Select Network Protocol dialogue box select Microsoft from the list of manufacturers then select NetBEUI from the list of Network Protocols and then click OK 7 The Windows installation CD ROM may be...

Страница 67: ...otocol dialogue box select NetBEUI Protocol and click the OK button 6 Click the Close button in the Local Area Connection Properties dialogue box 7 Click the Close button in the Local Area Connection...

Страница 68: ...nters 3 Select the relevant printer driver then Properties 4 Click on the Details tab in the printer driver 5 Select Add Port Select Network and click Browse 6 Double click Entire Network PrintServer...

Страница 69: ...name is put into another Workgroup the network card will not be able to find it on the network A maximum of eight Ethernets can be managed by the Master Browser function Printing cannot be carried ou...

Страница 70: ...Novell Netware IPX 70...

Страница 71: ...running Pserver Print jobs are received from the file server via the NetWare print server The network interface card emulates the workstation on which the NetWare Rprinter operates Remote Printer Mode...

Страница 72: ...of the Ethernet address are the same for all OkiLan8100e network cards The last six characters of the Ethernet address are unique to each card This is all the information that is required to setup th...

Страница 73: ...ware that is printers that are not equipped with embedded NDPS Printer Agents You select and configure a printer gateway when you create a new Printer Agent Gateways translate NDPS queries or commands...

Страница 74: ...hat you are installing to During installation all files are copied to the SYS SYSTEM and SYS PUBLIC WIN32 directories on the NetWare server 1 To set up the OkiLan 8100e to work with the OKI NDPS Gatew...

Страница 75: ...and select Printer Interface Type either TCP IP LPR or NetWare IPX and select Next to continue TCP IP configuration illustrated You will then be requested to enter either the TCP IP or IPX address de...

Страница 76: ...s you will be prompted with a Results and then a Summary screen 3 Press the Finish button on the Summary screen so the NDPS Printer object has now been created and is configured to use the OKI NDPS Ga...

Страница 77: ...er is physically located or whether they know the printer s network address iPrint runs on top of Novell Distributed Print Services NDPS and provides the following functionality Global access to print...

Страница 78: ...Novell NetWare 78...

Страница 79: ...our own network Login as root to change the configuration of the OkiLAN 8100e If an incorrect IP address Subnet Mask or Gateway is entered the network may go down or other damage may occur Check the a...

Страница 80: ...manually or dynamically or with the network Reset the network interface card settings to default and try to set a temporary IP address If you still have the problem after resetting the network interf...

Страница 81: ...t 98 Set default Network 99 Exit setup Please select 1 99 5 Type 1 and press the Enter key Perform the following settings Please select 1 99 1 No Message Value 1 TCP IP protocol ENABLE 2 IP address 19...

Страница 82: ...UNIX 82 10 root password 11 Network PnP Setup 99 Back to prior menu Please select 1 99 6 Logout from the network interface card Turn the printer off and on again to validate the settings...

Страница 83: ...as been set 1 Login as root to the workstation If you do not have Superuser rights the network manager should conduct the configuration 2 Register the IP address of the network card and the host name...

Страница 84: ...the same as the name added to the etc hosts file rp The name of the printer on the remote printer It should be lp sd The spool directory Give the absolute path lf The error log file Give the absolute...

Страница 85: ...The following explanation uses Sun Solaris 2 8 known as Solaris 8 and a C5300 printer as examples The absolute path and method of configuring commands may differ in other versions of the OS Refer to t...

Страница 86: ...m netstandard o dest C5300 lp o protocol bsd c Set the queue to accept PostScript print jobs usr sbin lpadmin p C5300_lp I postscript d Start the print scheduler usr sbin lpsched e Activate the print...

Страница 87: ...er rights the network manager should conduct the configuration 3 Register the IP Address of the network card and the host name in the etc hosts file Example for IP Address 192 168 20 127 and host name...

Страница 88: ...lpadmin pC5300_lp v dev null mrmodel ormC5300 orplp ocmrcmodel osmrsmodel ob3 e Activate the print queue usr sbin accept C5300_lp f Enable the print queue bin enable C5300_lp g Enable the printer spoo...

Страница 89: ...Use the ping command to confirm connection with the network card Example for host name C5300 ping C5300 If there is no reply there is a problem with the configuration of the IP address the IP address...

Страница 90: ...Queue to be added C5300_lp Host name of the remote server C5300 Queue name of the remote server lp Type of print spooler of the remote server BSD Description of printer name of the remote server Opti...

Страница 91: ...23 Verify the printer status using the lpq command The result of lpq may not be displayed correctly depending on UNIX operating system specification While the short format of lpq is a UNIX compatible...

Страница 92: ...must be used for printing a file created using the printer driver sjis must be used for printing a text file of Shift JIS Kanji code euc must be used for the printing a text file of the EUC Kanji code...

Страница 93: ...d command Example moving to the lp directory and confirming the current directory ftp cd lp 250 Command OK ftp pwd 257 lp is current directory ftp 3 Configure the transfer mode There are two types of...

Страница 94: ...prn lp 5 Logout from the network card using the quit command ftp quit Three states can be verified using the quote command stat the IP address login user name and transfer mode In addition printer st...

Страница 95: ...UNIX 95 211 FTP directory status Ready 211 End of status ftp...

Страница 96: ...UNIX 96...

Страница 97: ...ported Printing the Network Interface Card Configuration Sheet The printer s configuration page reports information that is required for Macintosh configuration To print a configuration page while the...

Страница 98: ...check the Use EtherTalk Protocol checkbox 2 Printer Name Give the Printer Name as you would like it to appear in the Chooser 3 Zone Name If your network uses Zones please enter the Zone Name here othe...

Страница 99: ...nstall your printer driver Please enter your driver CD run the installer and follow the on screen instructions Macintosh OS X The OkiLAN 8100e NIC is also supported in the Macintosh OS X environment R...

Страница 100: ...printers not the Chooser Before you can use a printer it must appear in the printer list in Print Centre 3 Click on Add Printer make sure that the connection method is LPR and assign its IP address 4...

Страница 101: ...llation must be generated from your own network Self diagnostic test Printer does not print Ensure the printer emulation is set to PS or Automatic NG is printed in the Self diagnostic test Flash ROM C...

Страница 102: ...y default settings If DHCP BOOTP and RARP are not used ensure they have been set to Disable Cannot print with lpr and ftp Turn the printer off and on again Check there is a response to the ping comman...

Страница 103: ...work number in the environment settings If the NetWare protocol is disabled set it to Enable Reset the network interface card to factory default settings The network interface card is identified by th...

Страница 104: ...le is correctly connected Change the cable and try again Turn the printer off and on again Check the NIC is connected to the File Server Check the printer driver has been mapped to the correct netware...

Страница 105: ...ted in the Chooser Check the EtherTalk protocol is set to Enable Print the NIC settings and confirm that the EtherTalk Port name is not blank NetBEUI The network interface card is not identified Turn...

Страница 106: ...icating the paper has run out add more paper and cancel the error Check whether another user is printing Print after the other user has finished Glossary NIC Network Interface Card NDS Novell Director...

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