39
GB
Troubleshooting
If your camera does not work properly, please check the following items.
If the problem still exists please contact your dealer.
Symptoms
Cause and solution
Cause:
Not enough light
Error A
Camera does not take
photos
Solution:
Change angle of camera to include more light
or use automatic flash.
Cause:
Weak batteries
Error B
Photos disappear from
the LCD after a period
Solution:
Insert two fresh batteries.
Cause:
The PC does not have enough free RAM.
Error C
Not all images can be
downloaded to the PC
Solution:
Close all other applications before downloading.
If the problem persists, download the images
one at a time to the PC and save them there
before transferring the next image.
Cause:
Camera shuts down automatically.
Error D
Camera switches off after
5 minutes. LCD switches
off.
Solution:
Restart camera.
Cause:
The PC’s USB port is deactivated in the BIOS.
Error E
When the camera is
connected to the PC for
the first time, no new
hardware is found.
Solution:
Activate the port in the PC’s BIOS.
Cause:
It is normal for the shutter speed to be slower in
dark conditions.
Error F
The shot to shot time
is longer when taking
pictures in dark
conditions.
Solution:
Change the camera angle or improve the light
conditions.
Cause:
PC or camera is busy and there is no
connection between the two.
Error G
The camera does not
start after connection to
the PC. The camera
display lights up and LCD
shows all symbols.
Solution:
Disconnect the USB cable from the PC, check
why the PC is busy and insert the cable again.
Cause:
Typical feature of LCDs
Error H
Red, blue or black dots on
the LCD in cold conditions Solution:
Cannot be prevented. This error does not affect
images taken.
Содержание Mpix5
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