Additional Contact Information
THANK YOU FOR SERVICING OCTANE MACHINES
Service Part Information
To help serve you effi ciently and effectively, when you request service parts we ask that you provide the
base unit
serial number
, the
console serial number
and an
accurate description of the problem
you are experiencing.
This is important in order for us to send you the correct parts and to help us improve our products in the future.
When possible, please use proper part numbers to ensure that the correct parts are ordered and shipped.
To send requests for service parts, use the support website, e-mail, or call customer service.
Max User Weight: 400lbs/181kg
Class SC
www.OctaneFitness.com/patents Made in Taiwan
7601 Northland Drive North, Suite 100
Brooklyn Park, MN 55428 USA
OCTANE FITNESS, LLC
30V 1A
Console Serial
Number Location
Base Serial
Number
Location
Mark Brue
Customer Service Manager
USA/CANADA
LATIN AMERICA/ASIA PACIFIC
+1 763-230-3023
mbrue@octanefi tness.com
Frank van Waveren
Service and Support Coordinator
EUROPE/MIDDLE EAST/AFRICA/UK
+31 10 266 2412
fvanwaveren@octanefi tness.com
Scott Savitt
Vice President Service
GLOBAL
+1 763-230-3030
ssavitt@octanefi tness.com
If you need assistance, customer service is here to help:
1-888-975-1376 (USA & Canada)
001-763-757-2662 (Latin America/Asia Pacifi c)
31-10-2662412 (Europe/Middle East/Africa)
0800 088 5540 (United Kingdom)
http://support.octanefi tness.com
(includes Chat with Tech Support)
customerservice@octanefi tness.com
EMEA_Service@octanefi tness.com
UK_Service@octanefi tness.com
7601 Northland Drive North Suite 100
Brooklyn Park, MN 55428
888-OCTANE4
GLOBAL SUPPORT
WORLD CLASS SERVICE
