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connect to the Wi-Fi network, and the Internet Radio display will show Bad ESSID or key.
To overcome this problem you will need to add the Internet Radio’s MAC address to the
list of allowed equipment in your access point. The Internet Radio’s MAC address can be
found using the menu <Information Center ->System Information -> Wireless Info
MAC address>. You will need to refer to the guide for you Access Point in order to enter
the Internet Radio as an allowed piece of equipment.
- If you have an encrypted network, check that you have entered the correct key or
passphrase into the radio. Remember that text-format keys are case sensitive.
- If your wireless network name(ESSID) is ‘Hidden’(a setting on the wireless access
point), then you can either turn on the name, or you can manually enter the name into the
internet radio and media player, Select <Configure -> Network -> Manual Configuration-
> Wireless -> Enter ESSID>. Confirm if the Network is encrypted, e.g. requires a WEP or
WPA key, then enter the network name.
2. If your radio can connect to the network successfully, but is unable to play particular
stations, it may be due to one of the following reasons:
- The station is not broadcasting at this time of the day (remember it may be located in a
different time zone).
- The station has too many people trying to attach to the radio station server and the server
capacity is not large enough.
- The station has reached the maximum allowed number of simultaneous listeners.
- The station is not broadcasting anymore.
- The link on the radio is out of date. This is updated automatically every day, so the next
time you turn on the link will be recognised.
- The internet connection between the server (often located in a different country) and
yours is slow. Some internet service providers may fail to stream in certain geographical
areas. Try using a PC to play back the stream via the broadcaster’s web site. If you can
play back the station with a PC, please report to the customer service where you bought
this radio. If you have a laptop, try connecting it if your Internet Radio cannot find the
station.
3. When you scan for PCs under UPnP function, none can be found, or the PC you are
looking for does not appear in the list:
- You have not connected to the wireless Access point. On the internet radio, select
‘Configuration’, ‘Network ’, ‘Wireless network connection’ and then select your Wireless
network. (You may need to enter a security key to access the network wirelessly).
- You have a firewall set on your PC which is stopping you accessing shared files.
- If you have a third party firewall (Like Norton, or Zone Alarm) that will have its own control
panel and you will need to consult the manual for your firewall.
- If your PC is connected to a managed network, with a server sometimes the PC being
searched for needs to be server Workgroup.
4. You can see the PC you want to play music from, but cannot find any folders on the
PC:
- You have a firewall running which is preventing the internet radio from seeing the shared
folder. As a quick check, you can disable firewalls like Norton to see if this overcomes the
problem, if this resolves the issue then you can either leave the firewall off, or allow file
sharing through the fire wall.
Note: If you firewall is required to provide security for your system, it should not be left off.
5. I can’t share a folder , as the option is not highlighted:
The share folder option will not be available until you have turned simple file sharing on.
Run the wizard.
Scan Error:
When the internet radio is scanning the content of the folders on a PC, it is possible that a
scan error may occur if the windows file sharing application times out. This is most likely to
occur if both the PC with the media content and the Internet Radio are connected wirelessly.
Try re-connecting the PC with the media content into the network via cable. This will
dramatically increase the speed at which the Internet Radio is able to scan the content of
the Media PC.
