Troubleshooting Tips
P1 Error Code will
not go away
There may be some water
accumulation in the unit
during high humidity
1. The P1 code indicates that there is moisture in the machine and the unit
has to be dried out in order to operate correctly.
2. Please drain all the water out of the bottom drain plug. The drain tray is
located in the bottom of the unit behind the bottom drain plug and
cannot be removed.
3. After the water is drained out of the machine, remove both the upper
and lower drain plugs to let air get into the unit.
4. Put the unit in the FAN mode and run it in this mode for 5-6 hours. This
will allow the machine to dry out and will hopefully dry out the internal
sensors that are throwing the P1 code.
5. After you run the machine in the FAN mode for several hours then put
the drain plugs back in the top and bottom of the machine and unplug
the unit from the wall outlet.
6. Press the reset button on the wall plug and then plug the machine back
in. Put the unit back on the COOL mode and the unit should run
correctly.
7. During high humidity, the drain port will need to be drained more often
as it only holds about a gallon of water.
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