v1.01 TDC-HB 11-5-2009
page 3 of 4
OBSERVATOR
instruments
Quick Start Guide
OMC-045-II
* If you don’t know the correct comport, disconnect the USB cable, select ‘Cancel’ and select ‘Use direct
communication’ again. Note which comports are available. Reconnect the USB cable, select ‘Cancel’ and
select ‘Use direct communication’ again. The ‘new’ comport is the OMC-045-II
Troubleshooting
From the
Main Menu
you can select
Read Actual Values
to view if anything is read.
Also through the
Main Menu
you can select
Maintenance
(password is ‘manager’)
By using the
Terminal Window Substation
you can monitor the sensor data which is read
in the OMC-045-II. This will help you identify wrong connections, port numbers & baudrate.
NOTE: COM numbers are not identical to Port numbers, select Port 1 .. 4 to monitor
your inputs!
Frequent Asked Questions
1. I receive no data
-
Check if data is stored on the SD card (if not see 2.)
-
Check if your Sim card is working (check GPRS with the card in a phone)
-
Check your configuration (GPRS, FTP or Email settings, time delay in Substation etc.)
-
Correct Firmware? Email & FTP require different firmware, check your version in the
Advanced Config
and compare the ‘Software Build’ with the versions on our support
page at
www.observator.com/instruments/meteo-hydro
/
2. My data is not stored on the SD card
-
SD card correctly fitted?
-
Card correctly formatted (not by Windows!)?
-
Check your configuration
-
Check if any data is received via the Terminal Window
-
Replace SD card if the above is OK
3. Can I read the SD card direct via a PC?
-
Yes, you can so via the OMC-programmer main menu:
-
Option 1 is via the OMC-045-II
Download Data from Substation ,
which is slow, but
gives you the option to select the type of data, date and put it in a comma separated file.
-
Option 2 is via a SD-card reader. First make sure the SD-card is write protected! Via
Read Data from SD Card
you can read all data from the card. At the moment you can
not select the data and date, but it is fast.
4. What is the password for Maintenance & Advanced Config?
-
the password is ‘manager’
5. I’m missing some data from my Sontek (or other serial device).
-
Make sure you have the latest firmware, older version can not handle large strings well.
-
Check our support page for the latest version
6. I have checked all above, but still can’t configure my OMC-045-II the way I want or
I have some other questions.
-
Contact our support desk at
and include the following
information:
o
Serial
number
o
Firmware version (Software Build in
Advanced Config
)
o
OMC-programmer
version
number
o
Your configuration XML-file
o
And your question or problem…
