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Don’t worry if you don’t know your bill date when you’re setting
up Connection Manager, you can enter it at any time by clicking
Settings
>
General
>
My Details
.
If you’re a business customer, you can see your bill at
o2.co.uk/business.
Sign in or register for
My ø Account
, then
choose
My Bill Analysis
. Your bill date is the same for everyone
on your account. If your business doesn’t have an account,
your bill date will be about a day after you bought
mobile broadband.
Understanding your first bill
Once you’ve signed your contract, it takes us a few days to set up
your bill. This means your first bill covers a slightly longer period
than your other bills, so it will have a few extra days’ charges on it
(the time between you buying your dongle and us setting up your bill).
Checking your data usage
Your mobile broadband comes with a monthly allowance on the
ø network as part of your contract.
You can see how much data you’ve used in Connection Manager.
1. At the top of Connection Manager, in the blue bar, you’ll see
how much of your data allowance you’ve used up.
You can also check how much data you’ve used through My ø.
1. Go to
o2.co.uk
2. Sign in with your mobile broadband username and password
3. Click
My ø
>
View bill / balance
4. Click
Data
in the
My allowances
section to see your total data
allowance, how much you’ve used and how much you have left.
Tip:
Your data usage is updated every 30 minutes on your My ø page.
For a more detailed view of your data usage click
View recent charges
details
in the
My recent charges
section.
You’ll get a pop-up when you’ve nearly used up your data. We’ll also
send you a text to your Connection Manager. For more information
on receiving text messages go to page 33.
Extra charges
We recommend using wifi or your home broadband network to
download large files. If you’d like a guide on how much data
you’re likely to use click
More
>
Favourites
> then double-click on
ø Data Calculator
.
If you use up your monthly data allowance before your next bill date
you will need to buy additional data Bolt Ons.
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