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TROUBLESHOOTING
Use the following checklist for troubleshooting if you have problems with your LCD TV. Consult your
local dealer or service outlet if problems persist. Be sure all connections are properly made when using
with other units.
SYMPTOMS
POSSIBLE SOLUTIONS
TV does not operate.
• Make sure the power cord is plugged in. Try another AC outlet.
• Power is off, check fuse or circuit breaker.
• Unplug unit for an hour, then plug it back in.
Poor sound or no sound.
• Station or Cable TV experiencing problems, tune to another station.
• Check sound adjustments (Volume and Mute).
• Check for sources of possible interference.
Poor picture or no picture. • Station or Cable TV experiencing problems, tune to another station.
• Make sure channels are set into memory.
• Check antenna or Cable TV connections, adjust antenna.
• Check for sources of possible interference.
• Check picture control adjustments.
Poor reception on some
channels.
• Station or Cable TV experiencing problems, tune to another station.
• Make sure channels are set into memory.
• Station is weak, adjust antenna to receive desired station.
• Check for sources of possible interference.
Poor color or no color.
• Station or Cable TV experiencing problems, tune to another station.
• Make sure channels are set into memory.
• Check picture control adjustments.
• Check antenna or Cable TV connections, adjust antenna.
• Check for sources of possible interference.
Picture wobbles or drifts.
• Station or Cable TV experiencing problems, tune to another station.
• Make sure channels are set into memory.
• Cable TV company is scrambling signal.
• Adjust antenna.
Digital broadcasting
screen problem.
• Check digital signal strength.
No CATV reception.
• Check all Cable TV connections.
• Set Air/Cable menu option to the Cable mode.
• Station or Cable TV system problems, try another station.
Horizontal or diagonal bars
on screen.
• Check antenna connections, adjust or re-direct antenna.
• Check for sources of possible interference.
No reception above
channel 13.
• Make sure Signal Type option is in the appropriate mode.
• If using antenna, check UHF antenna connections.
No Remote operation.
• Batteries are weak, dead or inserted incorrectly.
• Remote is out of range, move closer to TV (within 15 feet).
• Make sure Remote is aimed at sensor.
• Confirm there are no obstructions between the Remote and the TV.
• Make sure the power cord is plugged in.
TV shuts off.
• Sleep Timer is set.
• Power interrupted.
Closed - Caption is not
activated.
• TV station experiencing problems or program tuned is not closed
captioned. Try another channel.
• Check Cable TV connection or VHF/UHF antenna, reposition or
rotate antenna.
• Set closed caption decoder in the menu.
TV is not shown in your
language.
• Select proper language in the menu options.
BLOCK NOISE / PICTURE FREEZE
Block noise or picture freeze may appear on the screen caused by weak signals, interference from
automobile ignition systems, neon lamps or AC powered tools and appliances such as drills or hair dryers.
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